Senior Pre-Sales Consultant

SymphonyAI; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading AI solutions provider is seeking a Senior Pre-Sales Consultant in Kuala Lumpur to enhance growth in financial crime prevention technology. This role involves collaborating with sales teams, conducting needs assessments, and delivering tailored product demonstrations. The ideal candidate has over 5 years of experience in pre-sales, a strong background in AI and machine learning, and excellent communication skills. Join a dynamic team at the forefront of innovation with competitive benefits and growth opportunities.

Benefits

Health and dental insurance

Flexible working arrangement

Professional development opportunities

Qualifications

• 5+ years of experience in a pre-sales, solutions consulting, or technical sales role.
• Experience with financial crime prevention solutions including fraud detection and AML.
• Ability to communicate complex technical concepts to various audiences.

Responsibilities

• Collaborate with sales team to identify and qualify new business opportunities.
• Conduct needs assessments to understand customer requirements.
• Develop and deliver product demonstrations tailored to prospective clients.

Skills

AI and machine learning concepts

Financial crime prevention

Communication skills

Presentation skills

Problem-solving abilities

Education

Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Job description

Senior Pre‑Sales Consultant

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.

SymphonyAI Financial Services is a global leader in innovative software for regulatory compliance, fraud and financial crime detection, investigation and reporting. As part of SymphonyAI, we provide financial crime, risk management, and fraud detection and prevention solutions across banking, financial markets, and insurance.

As a Senior Pre‑Sales Consultant, you will play a critical role in driving the growth of our AI and machine learning solutions for the Sensa‑NetReveal product. You will work closely with our sales, product, customer, and delivery teams to engage with potential clients, understand their needs, and demonstrate how our solutions can address their challenges. Your understanding of AI and/or machine learning, combined with your knowledge of the financial crime industry, will be essential in articulating the value of our offerings and securing new business opportunities.

The successful candidate will also help specify and perform demos for maximum customer impact, provide subject matter expertise and demos in pre‑sales meetings, respond to RFPs and RFIs, and provide business consultancy on high‑risk pilots, including complex new propositions.

Key Responsibilities

• Collaborate with the sales team to identify and qualify new business opportunities.
• Conduct comprehensive needs assessments to understand customer requirements and pain points.
• Develop and deliver compelling product demonstrations and presentations tailored to the specific needs of prospective clients.
• Provide technical expertise and insights on AI and machine learning solutions, highlighting their capabilities and benefits.
• Create and customize solution proposals, including technical documentation and ROI analyses.
• Serve as a trusted advisor to clients, addressing technical questions and concerns throughout the sales cycle.
• Stay up‑to‑date with industry trends, competitive landscape, and emerging technologies in AI, machine learning, and financial crime prevention.
• Support the development of sales strategies and contribute to the achievement of sales targets.
• Participate in industry events, conferences, and webinars to showcase our solutions and expand our market presence.
• Collaborate with the product and engineering teams to provide feedback on customer needs and influence product development.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in a pre‑sales, solutions consulting, or technical sales role, preferably within the AI, machine learning, or SaaS industries.
• Strong understanding of AI and machine learning concepts, technologies, and applications.
• Experience with financial crime prevention solutions, including fraud detection, anti‑money laundering (AML), and risk management, is highly desirable.
• Proven ability to communicate complex technical concepts to both technical and non‑technical audiences.
• Excellent presentation, negotiation, and interpersonal skills.
• Strong problem‑solving abilities and a customer‑centric mindset.
• Ability to work independently and collaboratively in a fast‑paced, dynamic environment.
• Willingness to travel as needed to meet with clients and attend industry events.

Why Join Us?

• Opportunity to be at the forefront of financial crime prevention technology.
• A dynamic and supportive work environment that fosters innovation and collaboration.
• Competitive salary and benefits package, including health and dental insurance, flexible working arrangement, and more.
• The chance to work with a global team of passionate AI and machine learning experts.
• Professional development opportunities to advance your career in a rapidly growing industry.

SymphonyAI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.