SENIOR CUSTOMER ASSISTANT - Paradigm JB2

Watsons Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail pharmacy in Johor is seeking candidates who can deliver exceptional customer service and manage shop operations efficiently. The role requires at least PMR/PT3/SKM qualification, along with fluency in Bahasa Melayu and English. Candidates should possess an outgoing personality, excellent communication, and be adaptable. Experience in the retail pharmacy industry is an advantage. Ability to work shifts, weekends, and holidays is essential.

Qualifications

• Minimum education requisite PMR/PT3/SKM.
• Fluency in Bahasa Melayu and English is required.
• Possess pleasant personality and strong drive for customer service.

Responsibilities

• Provide friendly and professional customer service.
• Organize and operate the shop efficiently.
• Maintain stock levels consistently.
• Work as cashier and promote membership.

Skills

Friendly customer service

Excellent communication skills

Interpersonal skills

Adaptability

Education

PMR/PT3/SKM or equivalent

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.