Senior Business Analyst

Carsome; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading automotive marketplace in Malaysia is seeking a Senior Business Analyst for Pricing Strategy & Governance. The role involves conducting comprehensive analysis to enhance pricing performance, improve conversion rates, and ensure compliance across teams. Candidates must hold a Bachelor's degree and have 2-3 years of relevant experience, along with strong analytical and communication skills. This position offers the opportunity to collaborate with cross-functional teams and drive impactful business strategies.

Qualifications

• 2 to 3 years of experience in Business Analysis, preferably in a related industry.
• High problem-solving and analytical skills.
• Ability to work under pressure and manage time effectively.

Responsibilities

• Conduct deep dives into loss-making transactions to identify root causes.
• Analyze conversion trends and recommend corrective actions.
• Develop daily pricing dashboards and monitor compliance.

Skills

Business Analysis

Communication

Problem-Solving

Data Analysis

Interpersonal Skills

Education

Bachelor’s degree in business or related field

Job description

At CARSOME, the Senior Business Analyst, Pricing Strategy & Governance is to assess how pricing strategy & governance is performing, helping to improve the processes and systems, and strategise pricing direction to achieve Company’s goals.

By conducting research, study and analysis in order to come up with solutions to business challenges and help to introduce the solutions to businesses and stakeholders.

You need to execute the aligned actionable strategies to improve conversion, grow priority categories, and protect margins; deliver pricing excellence at scale, supporting CARSOME’s mission to revolutionize the way Southeast Asia buys and sells cars.

Core Values

• Customer First: Build trust through transparent, competitive pricing.
• Do More with Less: Maximize efficiency with data, tools, and lean processes.
• Think Big, Start Small: Pilot bold pricing strategies, scale what works.
• Be an Owner: Take accountability for conversion and margin outcomes.
• Yesterday’s Best is Today’s Baseline: Continuously raise the bar on pricing performance.
• Your Problem is My Problem: Collaborate with ops, sales, and product to solve challenges.
• Stay Grounded: Make decisions anchored in humility, facts, and Carsome’s long‑term vision.

Your Day-to-Day

Pricing Performance & Analysis

• Conduct deep dives into loss‑making transactions, C2B2C purchase challenges, and B2C returns to identify root causes and improvement opportunities.
• Analyze conversion trends and pricing efficiency to recommend corrective actions.
• Develop, monitor and report on margin performance, highlighting risks and opportunities.

Pricing Governance & Compliance

• Propose pricing decisions frameworks and due diligence requirements.
• Support governance controls to maintain consistency, transparency, and reasonableness of offers.
• Develop daily pricing dashboards, monitor compliance across teams, escalating exceptions where necessary.

Strategy & Business Impact

• Develop and execute pricing strategies to improve conversions and profitability across targeted categories.
• Partner with cross‑functional teams (Projects, Product, Sales) to streamline processes, tools, and pricing execution.
• Run end‑to‑end adhoc strategic projects with cross functional‑teams to deliver results.

Your Know-How

• Bachelor’s degree in business, Management or any related field.
• At least 2 to 3 years of experience in Business Analysis, preferably in a related industry.
• Good communication and interpersonal skills, and the ability to work with people at all levels of an organization.
• High problem‑solving, analytical skills and able to think creatively and work collaboratively with teams to solve business challenges.
• Detailed oriented, organised, and confidence working with complex data and systems.
• Ability to work under pressure, able to prioritise tasks given, and good time management skill to cope with requests/queries across different business units.
• Proactive, self starter, and able to work independently with minimal supervision.

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