Seller Relationship & Onboarding Specialist

Shopee; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur is looking for a Business Analyst to monitor seller performance and drive growth. The ideal candidate will have a Bachelor's degree, good analytical skills, and be proficient in Google Sheets. Key responsibilities include engaging with sellers, resolving issues, and improving operational efficiency. Experience in e-commerce or account management is a plus. This role offers fresh graduates a chance to start their careers in a dynamic environment.

Qualifications

• Fresh graduates are welcome to apply.
• Proficiency in Google Sheets is required.
• Experience in e-commerce, account management, or seller operations would be an advantage.

Responsibilities

• Monitor seller performance, optimize operations, and drive order growth.
• Work with internal teams to improve fulfillment efficiency.
• Build trusted relationships with sellers.
• Engage, educate, and support sellers in adopting FBS.
• Address seller concerns and elevate issues to relevant teams.

Skills

Analytical skills

Problem-solving skills

Communication skills

Team player

Fluent in English

Education

Bachelor’s degree in any discipline

Tools

Google Sheets

Job description

A leading e-commerce platform in Kuala Lumpur is looking for a Business Analyst to monitor seller performance and drive growth. The ideal candidate will have a Bachelor's degree, good analytical skills, and be proficient in Google Sheets. Key responsibilities include engaging with sellers, resolving issues, and improving operational efficiency. Experience in e-commerce or account management is a plus. This role offers fresh graduates a chance to start their careers in a dynamic environment.