Sales Enginner & Regional Sales Executive

Japan Air Filter Malaysia Sdn Bhd; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A filtration technology company in Selangor is seeking a Sales Engineer to manage customer relations and achieve sales targets. You will plan customer meetings, provide product information, and maintain sales records. Strong communication skills and experience with CRM software are essential. If you're organized and detail-oriented, this role offers a chance to make a significant impact in the sales team.

Qualifications

• Sales or relevant experience in a similar role is preferred.
• Ability to work independently and as part of a team.
• Stay informed about products and industry trends.

Responsibilities

• Plan and organize customer visits to achieve sales targets.
• Act as the primary contact for customer inquiries and complaints.
• Prepare documentation for sales transactions.
• Develop and maintain relationships with key customers.

Skills

Excellent organizational and multitasking abilities

Strong communication and interpersonal skills

Proficiency in Microsoft Office Suite

Experience with CRM software

Attention to detail

Problem-solving skills

Job description

Job Vacancy : Sales Engineer & Regional Sales Executive

Job Description

Sales Engineer

• Plan, implement and organize customer or consultant visit/meeting to close new sales to achieve sales targets.
• Initiate and manage contacts from commercial customer and end users.
• Assist in arranging seminars, product introductions for groups of consultants, end users & etc.
• Sales management including sales report and project report and execution of sales orders.
• Attend to sales inquiries and develop new sales channels.
• Propose and implement ideas for continuous improvement.
• Meet the sales target set by the Management.

Customer Service

• Act as the primary point of contact for customer inquiries and complaints.
• Provide product information, pricing, and availability to customers.
• Resolve issues related to orders, shipments, and product returns.
• Assist the sales team with preparing quotes, proposals, and presentations.
• Maintain and update customer databases and sales records.
• Generate sales reports and analytics to support decision‑making.

Administrative Tasks

• Prepare and manage documentation for sales transactions.
• Organize and maintain electronic and paper files related to sales activities.
• Schedule and coordinate meetings, appointments, and travel arrangements for the sales team.

Product Knowledge

• Stay informed about the company's products, manufacturing processes, and industry trends.
• Provide product training and support to new sales team members.

Customer Relationship Management

• Develop and maintain strong relationships with key customers and partners.
• Gather customer feedback and collaborate with the sales and product development teams to improve offerings.

Skills

• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software and ERP systems.
• Ability to work independently and as part of a team.
• Attention to detail and problem‑solving skills.