Retail Supervisor - Experience Coach

Nike; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports retailer seeks a Store Experience Coach to manage daily operations and inspire staff at the Johor Premium Outlet in Malaysia. The role requires strong retail management experience, coaching skills, and the ability to communicate effectively in English. Applicants should have a bachelor's degree or equivalent retail experience. This position offers a competitive compensation and benefits package.

Benefits

Access to latest Nike products

Competitive compensation and benefits

Qualifications

• 3 years’ retail experience or 4 years’ retail experience in lieu of a degree.
• Minimum of 1 year’s management experience.
• Demonstrable experience in retail management.

Responsibilities

• Manage daily activities in a specific area of the store.
• Lead, coach, drive and inspire associates.
• Communicate promotional event information to maximize results.

Skills

Retail management

Coaching and mentoring

Communication in English

Education

Bachelor's Degree in relevant field or 4 years of retail experience

Tools

Retail business systems

Microsoft Office

Job description

WHO ARE WE LOOKING FOR?

As our Nike Store Experience Coach (Retail Supervisor - Experience Coach), your mission will be to create an environment that will provide a premium consumer and employee experience and implement/executing programmes to drive business results. This position will be based in Nike, Johor Premium Outlet, Malaysia.

WHAT WILL YOU WORK ON?

As our Nike Store Coach, you will manage all daily activities in a specific area of the store, including selling and service. You will lead, coach, drive and inspire associates within a designated area. You will be executing and maintaining visual merchandising and selling floor standards. You will communicate promotional event information to maximise the results of each event. You will identify issues and opportunities based on selling and customer feedback. You will also assist the Store Manager (Nike Head Coach) in delivering a premium consumer and employee experience.

WHAT YOU BRING

• A Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in lieu of a degree
• A minimum of 1 year’s management experience
• Demonstrable experience in retail management, including experience in coaching and mentoring people
• Ability to communicate in English
• Ability to use retail business systems and Microsoft Office
• Ability to work weekends, evenings and holidays as needed

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.