People Services Specialist, Talent Acquisition Delivery

Guardian Health & Beauty; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent health and beauty retailer in Malaysia is seeking a People Services Specialist for Talent Acquisition Delivery. The role entails supporting recruitment activities, managing candidate connections, and ensuring adherence to internal policies. Ideal candidates should hold a diploma or degree in Human Resources, possess 1–2 years of relevant experience, and communicate effectively in English. Familiarity with applicant tracking systems is a plus. This position offers an opportunity to enhance recruitment processes in a dynamic environment.

Qualifications

• 1–2 years of experience in HR operations or recruitment coordination.
• Strong organizational skills and attention to detail.
• Fluent in English with Mandarin/Cantonese as an advantage.

Responsibilities

• Coordinate recruitment-related administrative tasks.
• Post job requisitions on job boards.
• Schedule interviews and manage logistics.

Skills

Organizational skills

Communication skills

Interpersonal skills

Fluent in English

Familiarity with ATS

Education

Diploma or Bachelor’s degree in Human Resources or related field

Tools

SAP SuccessFactors

Workday

Job description

People Services Specialist, Talent Acquisition Delivery

At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.

The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well‑known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The People Services Specialist, Talent Acquisition (TA) Delivery, supports the execution of recruitment‑related administrative and transactional activities within the People Services Hub in Kuala Lumpur. This role works closely with recruiters, hiring managers, and vendors to ensure a smooth and efficient candidate experience. The Specialist is responsible for coordinating key steps in the recruitment process, maintaining accurate records, and supporting compliance with internal policies and service standards.

Talent Acquisition Support

Post job requisitions on internal and external job boards as requested.

Schedule interviews and coordinate logistics between candidates and hiring teams.

Follow up with candidates on application status, documentation, and interview arrangements.

Support pre‑onboarding activities such as background checks and document collection.

Assist with off‑boarding coordination, including exit interview scheduling and documentation.

Maintain accurate and up‑to‑date records in the applicant tracking system (ATS) and HR platforms.

Respond to and handle TA related inquiries which have been escalated by helpdesk team.

Reach out to TA COE, if required, for their expertise to address inquiries promptly and accurately.

Liaise with external recruitment vendors for scheduling and candidate updates.

Collaborate with recruiters and hiring managers to ensure timely and accurate support throughout the hiring process.

Escalate issues or delays to the TA & TMOD Delivery Lead as needed.

Process Compliance & Improvement

Ensure all recruitment activities are conducted in line with internal policies and data privacy regulations.

Support the documentation and maintenance of standard operating procedures (SOPs).

Identify opportunities to improve efficiency and candidate experience in TA delivery.

Reporting & Administrative Support

Assist in generating basic reports on recruitment activity and candidate pipeline status.

Support general administrative tasks related to TA delivery as assigned.

General Administrative Support

Assist with miscellaneous TA‑related administrative tasks as assigned.

About You

Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

1–2 years of experience in HR operations, recruitment coordination, or shared services.

Familiarity with applicant tracking systems (ATS) and HR platforms such as SAP SuccessFactors or Workday is a plus.

Strong organizational skills and attention to detail.

Good communication and interpersonal skills.

Fluent in English; additional Mandarin/Cantonese proficiency is an advantage.

High integrity, professionalism, and willingness to learn.