Outlet Manager / Person In-Charge (Pic) - Street Churros

Street & Co; Sepang; On-site; MYR 40,000 - 60,000; Full time

Job summary

A renowned food service company is looking for an experienced outlet manager in Selangor. The role involves driving sales, managing staff, and ensuring quality service. Candidates should have 2-3 years of experience in a similar role and speak both Bahasa Malaysia and English. This position offers benefits including EPF, medical insurance, and allowances.

Benefits

EPF, SOCSO, EIS

Medical Card & Hospitalisation Insurance

Transport Allowance

Phone Allowance

Meal Claim & Birthday Claim

1% Ebitda Incentive

Career growth opportunity

Qualifications

• Malaysian or Permanent Resident (PR) required.
• Minimum 2-3 years experience in managing QSR, Counter Service, or cafe.
• Strong leadership in managing outlet operations.

Responsibilities

• Drive sales performance and monitor revenue targets.
• Ensure compliance with health and safety regulations.
• Manage daily outlet operations within budget guidelines.

Skills

Leadership

Inventory control

Customer service

Staff management

Education

SPM, Diploma, or Degree in any field

Job description

Job Responsibilities

• Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
• Provide excellent food quality and service to maximize outlet profitability.
• Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
• Monitor staffâs attendance, leave, attitude and performance.
• Involve in interviewing, hiring, training, scheduling and managing staff.
• Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
• Identify customersâ needs and respond proactively to all of their concerns.
• Purchase goods and continuously make necessary improvements.
• Comply with all health and safety regulations.
• Report to management regarding sales results and productivity.
• Lead the team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPIâs, schedules, policies and procedures
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.

Job Requirements

• Malaysian or Permanent Resident (PR).
• Possess min SPM, Diploma, Degree in any field.
• Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
• Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
• Required language(s): Bahasa Malaysia and English.

Job Benefits

• EPF, SOCSO, EIS
• Medical Card & Hospitalisation Insurance
• Transport Allowance
• Phone Allowance
• Meal Claim & Birthday Claim
• 1% Ebitda Incentive
• Career growth opportunity