Network Solution Manager

Extreme Broadband Sdn Bhd; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A next-generation network service provider in Putrajaya seeks a qualified professional for pre-sales solutions. This role involves advising clients on technical requirements, providing timely proposals, and delivering presentations. Candidates should have a Bachelor’s degree in Engineering or Computer Science, at least 3 years of relevant pre-sales experience, and a strong customer-centric approach. Excellent communication skills in English are essential, along with problem-solving and analytical abilities.

Qualifications

• Minimum 3 years of working experience in Pre-Sales for system solutions.
• Strong knowledge of Internet and network technologies.
• Working knowledge in Datacenter and Internet connectivity is advantageous.

Responsibilities

• Advise clients on technical and business requirements.
• Provide technical solutions proposals in a timely manner.
• Create internal design documentation including network diagrams.

Skills

Customer-centric attitude

Problem-solving skills

Strong analytical skills

Presentation skills

Education

Bachelor’s Degree in Engineering or Computer Science

Job description

Extreme Broadband is an Internet Service Provider licensed by the Malaysian Communication and Multimedia Commission.

We are the next-generation network service provider that helps enterprises to transition into a cloud-based virtual WAN architecture which involves Internet Exchange, SDWAN, and Cloud-connect solutions. Here is a good opportunity for you to work on products that will reshape the way businesses connect.

What We Do

We deliver reliable, high-performance network solutions to enterprises, financial services institutions, as well as educational institutions throughout Malaysia. Incorporated in 2005, we specialize in the provision of next-generation connectivity services catering to corporations and enterprises who are shifting towards business digitalization.

Main Accountabilities

• To advise and consult potential Clients to determine technical and business requirements and to produce a suitable network solution to cater to their need
• Provide technical solutions proposal in a professional and timely manner that fit customer’s technical and financial requirement
• Provide tender response on RFP/RFI and meet all tender deadlines
• Create and confidently deliver technical presentations to both internal and external audiences
• Create internal design documentation including network diagrams with technical explanations
• To operate and update activity in a CRM system
• Adhere to the Company’s Quality and Business Processes
• Interface with the implementation/project team, articulating customer requirements, to ensure a smooth transition from Sale to Delivery

Requirements

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent
• Minimum 3 years of working experience in Pre-Sales for system solutions
• Must be customer-centric and have a passion for delivering innovative solutions
• Strong knowledge of Internet and network technologies
• Working knowledge in Datacenter, Internet connectivity, Private Networks, and Hosting is advantageous
• Expertise in supporting Sales in the area of prequalifying accounts/accessing solution requirements/technical presentation on network and storage solutions
• Must possess good communication skills both oral and written in English including great customer focus

Core Responsibilities For This Job

• Personal responsibility
• Problem-solving
• Achieving results/delivering performance
• Managing budgets and resources
• Strong analytical and presentation skills