Medical Sales Representative

SUN PHARMA; Sungai Petani; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pharmaceutical company in Sungai Petani is seeking a Sales Representative to manage existing accounts and develop new business. Responsibilities include servicing accounts, monitoring market trends, and resolving customer complaints. The ideal candidate should have a Bachelor's degree and a minimum of 2 years of experience in pharmaceutical sales. Excellent communication skills in English and Bahasa Malaysia are essential. This role provides an opportunity to work in a dynamic environment with a focus on building strong relationships with healthcare professionals.

Qualifications

• Minimum 2 years of pharmaceutical sales experience or fresh graduates welcome.
• Fluency in English and Bahasa Malaysia is required.
• Ability to work both independently and in a team.

Responsibilities

• Service existing accounts and establish new accounts.
• Monitor competition and gather marketplace information.
• Resolve customer complaints and investigate problems.

Skills

Communication skills

Presentation skills

Negotiation skills

Relationship building

Understanding of market trends

Education

Bachelor's degree

Job description

Key Responsibilities

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Bachelor's degree background are encourage to apply.
• Candidates with a minimum of 2 years of pharmaceutical sales experience. Fresh graduates with no experience are also welcomed to apply.
• Understanding of the pharmaceutical industry, including market trends and competitor activity
• Demonstrated ability to build and maintain strong relationships with healthcare professionals and stakeholders
• Excellent communication, presentation, and negotiation skills
• Ability to work independently and as part of a team
• Fluency in English and Bahasa Malaysia