Medical Laboratory Technologist

BP Healthcare Group; Johor; On-site; MYR 25,000 - 35,000; Full time

Job summary

A prominent healthcare provider in Johor is seeking a dedicated individual to join their team in a dynamic role. The position requires strong customer service and communication skills, with fresh graduates encouraged to apply. You will handle customer inquiries, assist with administrative operations, and support HR functions. The company offers various health and wellness benefits, team-building activities, and opportunities for growth within a supportive environment.

Benefits

Annual health screening

Free medical consultations

Staff discounts

Regular team building activities

Qualifications

• Fresh graduates are welcome.
• Having a Good Clinical Practice Certificate (GCP) is an added advantage.
• Candidates must have a willingness to work in shifts.

Responsibilities

• Perform procedures like venipuncture and ensure compliance with standards.
• Liaise with relevant departments for smooth operations.
• Assist customers with inquiries and direct them appropriately.
• Manage administrative tasks and oversee daily operations.
• Support HR functions such as recruitment and onboarding.

Skills

Customer service

Communication skills

Problem-solving

Team collaboration

Education

Diploma or higher in Biology, Chemistry, Science & Technology, or equivalent

Job description

only Malaysian citizens are eligible to apply

Location

Skudai

Job Description

• Procedure and method of performing venipuncture
• Adherence to all set procedures, methodology of testing and Standard Operating Procedures of ISO 9001 and other relevant certification
• Liaise with relevant Department PIC within Group to ensure medical test runs smoothly
• Assisting Pharmacist/Manager in handling of walk-in customers, i.e. answering customer enquiries, directing customer to the appropriate departments, introducing the Group’s services and products to the customer etc
• Participating in sales and business development activities of the Company
• Administration training works, ethics and industry knowledge
• To communicate clearly and enthusiastically with customers to ensure high quality service
• To answer customer enquiry via various channels (email, phone, live chat, etc.)
• To solve problems in an efficient and timely manner
• To work with personnel from different department to complete a work process
• To coordinate appointments between doctors and patients
• Oversee and manage day-to-day business and administrative operations
• Develop and implement policies and procedures to improve efficiency
• Assist in budgeting, forecasting, and financial reporting
• Maintain accurate business records and prepare regular reports for management
• Coordinate internal communications and ensure timely follow-ups
• Manage procurement, inventory, and office supplies
• Liaise with vendors, service providers, and external partners
• Support HR tasks such as recruitment and onboarding
• Organize company events, meetings, and training sessions
• Monitor project progress and provide administrative support to various departments
• Other assignments as and when given by the Management

Job Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Biology, Chemistry, Science & Technology, Biotechnology, or equivalent
• No work experience required
• Fresh graduates are welcomed
• Having a Good Clinical Practice Certificate (GCP) is an added advantage
• Training will be provided
• Looking for candidates who are willing to work in shift
• Looking for hardworking and passionate candidates

Employee Benefits

• Health and Wellness
  • Annual health screening*
  • Free medical consultation and medicine with doctors*
  • Staff discount on BP products and services
  • Free initial physiotherapy assessment
• Team Building
  • Regular team building activities
  • Sports, outdoor activities
  • Multi-cultural celebrations