Manager Loan Management, Malaysia

HSBC; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading financial institution is seeking a Manager for Loan Management in Kuala Lumpur, Malaysia. The successful candidate will manage high-risk accounts to minimize losses and provide advisory services to corporate banking clients. Ideal applicants should hold a graduate degree and possess a minimum of five years' experience in corporate recovery or credit risk. Strong interpersonal and negotiation skills are essential, as the role demands the ability to work effectively under pressure. This position offers an exciting opportunity for professional growth within a dynamic environment.

Qualifications

• Minimum five years’ relevant experience in corporate recovery or credit risk.
• Sound understanding of corporate recovery and the associated legal framework.

Responsibilities

• Manage a portfolio of High Risk and Problem Exposure (HRPE) accounts.
• Provide expertise within corporate recovery and workout.
• Facilitate improvements on credit lending.

Skills

Interpersonal skills

Negotiation skills

Communication skills

Ability to work under pressure

Education

Graduate degree in Business Administration, Finance or a related field

Job description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, operational, credit, pension, insurance, compliance, regulatory, market, reputation, and geopolitical risks. All parts of the Global Risk team use their skills, insight, and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

Manager Loan Management, Malaysia

Principle Responsibilities

• Management of a portfolio of High Risk and Problem Exposure (HRPE) accounts to minimise financial losses through an efficient and effective recovery/work‑out process with appropriate regard to commercial, legal and reputational considerations.
• Provide know‑how, expertise and problem‑solving skills within corporate recovery and workout to the Risk functions and coordinate account strategies, recovery and work‑out efforts across these areas where appropriate.
• Provide credit advisory service and monitoring work to Corporate & Institutional Banking (CIB) on Watch Worry Monitor (WWM) List accounts, as appropriate.
• Facilitate improvements on credit lending by drawing observations from incoming accounts and disseminating learning points through training opportunities and Lessons Learned.
• Cover HBMS; performance is assessed on HBMS KPIs in the current PLA and the holder is accountable for applicable Shariah risk related controls.

Impact on the Business / Function

• Manage accounts classified as CRR 7.0 – 10.0 to minimise not only financial losses, maximise recovery and accurately assess Stage 3 allowances, protecting and maintaining the Bank’s reputation.
• Support development, negotiation and delivery of appropriate recovery strategies in different scenarios.
• Ensure timely and accurate reporting to senior management and regulatory authorities.

Customers / Stakeholders

• Deliver fair outcomes for customers and maintain own conduct that supports orderly and transparent financial market operations.
• Maintain oversight on accounts in the WWM List.

Leadership and Teamwork

• Support HSBC vision, values, goals and culture through personal behaviour, actions and decision‑making.
• Takes personal responsibility for understanding performance expectations, completing mandatory training and developing capability and competence needed for the role.
• Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively to create a productive, diverse and supportive environment.

Operational Effectiveness & Control

• Suggest ideas and contribute to actions that improve customer service, quality or teamwork.
• Adhere to HSBC policy, procedures and control requirements in day‑to‑day work and raise concerns about actual or potential issues promptly according to reporting and escalation procedures.
• Apply Group/BNM policies, procedures, practices and standards to allocated tasks, taking responsibility for own actions to achieve high quality, effective risk management and regulatory compliance.
• Establish and maintain a robust control environment across the function, ensuring good operational, financial and project management and compliance with HSBC policy and procedures, with early identification and effective resolution or escalation of issues.

Qualifications

• Graduate degree in Business Administration, Finance or a related field.
• Minimum five years’ relevant experience in corporate recovery or credit risk.
• Sound understanding of corporate recovery and the associated legal framework.
• Good interpersonal, strong negotiation and communication skills.
• Able to work under pressure.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

Opening up a world of opportunity.

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HSBC is committed to building a culture where all employees are valued, respected and have opinions that count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad

Video: https://www.youtube.com/watch?v=CMJ9pqLRIck