Lead QA Tester

Sony Interactive Entertainment LLC; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global entertainment company is looking for a Lead QA Tester to oversee testing processes and ensure high standards in PlayStation Studios titles. This position involves managing test strategies, communicating with global partners, and contributing to project management across various stages. The ideal candidate should have 2-5 years of QA experience and possess strong skills in communication, critical analysis, and leadership, with a passion for video games. Opportunities for growth within the gaming industry are available.

Qualifications

• 2–5 years of experience in QA Operations or a related field.
• Deep understanding of the Software Development Lifecycle and Processes.
• Familiarity with quality assurance techniques, frameworks, and methodologies.

Responsibilities

• Drive efficiency through consistent test strategy and management.
• Own and communicate all Master Test Plans for assigned projects.
• Manage and communicate the global project budgeting for all assigned projects.
• Serve as the primary liaison with producers and global partners.
• Perform daily monitoring and reporting of ongoing projects.

Skills

Quality assurance techniques

Interpersonal skills

Communication skills

Critical analysis skills

Leadership

Budgetary oversight

Software Development Lifecycle knowledge

Education

Bachelor's degree or equivalent experience in a related field

Job description

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

At PlayStation Studios Quality Assurance (QA), we believe that our people are what make us exceptional. We foster a playfully positive culture and are always seeking new and diverse faces to help us grow. Join us and be a part of a world-class team that crafts outstanding entertainment experiences.

Quality Assurance is not only a great way to enter the gaming industry, but it also offers the potential for growth within the department or even into other positions and roles. As part of PlayStation Studios QA, you will have the chance to support the full library of PlayStation Studios, including Naughty Dog, Insomniac Games, Polyphony Digital, Guerilla Games, and many more. Collaborate with world‑class developers and contribute to the next great PlayStation Studios release.

As a Lead QA Tester, you will have the opportunity to contribute to the testing and improvement of PlayStation Studios titles. This role plays a key part in shaping the future of gaming and games testing by overseeing all functionality project‑specific activities. You will be responsible for implementing global testing strategies and managing resources, ensuring that PlayStation Studios products meet our high standards. Effective communication with collaborators is essential to address any issues or risks that may arise.

Responsibilities

• Drive efficiency through consistent test strategy, test management, and reporting, while providing a uniform service experience globally.
• Own and communicate all Master Test Plans for assigned projects.
• Manage and communicate the global project budgeting for all assigned projects.
• Serve as the primary liaison with producers and global partners, ensuring clear and standardized outbound communication.
• Perform daily monitoring, research, review, and reporting on consistent alignment with processes for all ongoing projects.
• Maintain and advance knowledge in quality assurance and control services, particularly within PlayStation Studios QA operations.
• Foster a culture of collaboration among peers and department teams to ensure alignment, continuous learning, and innovative approaches within PlayStation Studios QA.
• Participate in the yearly performance review process, gathering feedback and assisting in performance management on a global scale.
• Compile and facilitate global project postmortems to gather insights and drive future improvements.
• Project Management Focus:
  • Integration Management: Identify, define, combine, unify, and coordinate the various testing processes and activities for all assigned products encompassing Functional, Localization, TRC, Network, and other testing.
  • Scope Management: Ensure that the project includes all the work required, and only the work required, to complete the project successfully.
  • Schedule Management: Manage the accurate completion of the testing project.
  • Cost Management: Plan, estimate, budget, monitor, and control testing costs so that the projects can be completed within the approved budget.
  • Quality Management: Establish quality policies, objectives, and responsibilities. Manage master test plans for assigned projects to meet project requirements.
  • Resource Management: Organize, manage, and lead the project team.
  • Communications Management: Ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, and monitoring of project information.
  • Risk Management: Conduct risk management planning, identification, analysis, response planning, and controlling risk on all assigned products.
  • Collaborator Engagement: Analyze the impact of projects on collaborators, customers, partners, and team members. Develop strategies to engage them in decision‑making and execution.

Requirements

• 2–5 years of experience in QA Operations or a related field.
• Expertise in cross‑cultural business, remote team interaction, and leadership.
• Deep understanding of the Software Development Lifecycle and Processes.
• Familiarity with quality assurance techniques, frameworks, and methodologies.
• Exceptional interpersonal, communication, and critical analysis skills.
• Passion for video games.
• Experience in budgetary oversight and planning.

Bonus Advantages

• A Bachelor's degree or equivalent experience in a related field.
• Proficiency in the Japanese language, both spoken and written.

Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.