IT Support & Network Specialist

IGB Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology firm in Kuala Lumpur seeks an IT Support Technician to provide technical assistance to end-users. Responsibilities include troubleshooting hardware, software, and network issues, managing user accounts, and ensuring network stability. The ideal candidate should have a diploma or degree in IT and possess strong problem-solving skills. Fresh graduates or those with limited experience are encouraged to apply. Flexible hours and occasional travel may be required.

Qualifications

• Require fresh graduates or 1-2 years of experience in IT support.
• Knowledge of Windows/Linux operating systems is needed.
• Basic understanding of virtualization technologies is a plus.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Manage and troubleshoot computer and network infrastructure.
• Respond to IT support tickets efficiently.

Skills

Problem-solving

Communication

Organizational skills

Customer-focused

Proactive learning

Education

Diploma or Degree in IT or related field

Tools

Windows 10/11

Google Workspace

Microsoft Office

CompTIA A+

Networking knowledge (TCP/IP, DNS)

Job description

A technology firm in Kuala Lumpur seeks an IT Support Technician to provide technical assistance to end-users. Responsibilities include troubleshooting hardware, software, and network issues, managing user accounts, and ensuring network stability. The ideal candidate should have a diploma or degree in IT and possess strong problem-solving skills. Fresh graduates or those with limited experience are encouraged to apply. Flexible hours and occasional travel may be required.