IT Specialist (Plan Build and Run)

Abbott Laboratories; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading health care consulting firm in Petaling Jaya is seeking an experienced IT consultant to align technology solutions with business strategies. The successful candidate will have at least 8 years of experience in IT, preferably in the health care sector, and possess strong problem-solving and communication skills. This role involves collaborating with various business units to ensure the alignment of technology with business needs.

Qualifications

• At least 8 years of experience in IT, preferably in the health care industry.
• Ability to work directly with the business to understand business priorities.
• Experience in root cause analysis and problem resolution.

Responsibilities

• Align technology solutions with business strategies.
• Provide strategic consultancy support to customers defining business processes.
• Develop and lead a technical team to meet operational objectives.

Skills

Problem determination

Collaboration and partnering

Verbal and written communication

Root cause analysis

Education

Degree in IT or complementary business degree

Tools

SAP

Job description

Responsible for aligning technology solutions with business strategies, working principally with senior management. Acts as the principal designer for major systems and their subsystems utilizing a thorough understanding of available technology, tools and existing designs.

Core Job Responsibilities:
Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Partner with the functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs.

Provides strategic consultancy support to customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirements

Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors' practices relevant to the assigned client business

Assess near-term needs utilizing structured interview processes to establish business priorities, consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities

Ally with other IT functional areas to remain apprised of project status, and inform customer management of progress; conversely, keep the IT group's technology and service managers aware of user issues and potential potholes or resolve conflicts

Develop, motivate, and provide direction to technical team in a way that facilitates the creation of a team environment and enables team to fulfill the department's operation objectives.

In specialized systems (i.e. SAP) effectively set options to change the way the program works (configuration responsibilities).

Minimum Education:
• Degree in IT and/or complimentary business degree

Minimum Experience/Training Required:

• At least 8 years of experience in IT, preferably in the health care industry

• Ability to work directly with the business to understand business priorities and turn into IT requirements
• Problem determination (experience in root cause analysis) and problem resolution skills
• Exposure to project management
• Strong collaboration and partnering skills
• Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders
• Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
• Ability to manage by influence
• Ability to be firm but fair with regard to operational deliverables