IT Infrastructure Engineer

Oxydata Software; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading IT company in Malaysia seeks an IT Infrastructure Engineer at the Junior/Mid Level. Responsibilities include providing technical support, optimizing AWS environments, and ensuring data integrity through backup solutions. Candidates should have 3-5 years of experience in network/server troubleshooting, with strong hands-on skills in AWS and knowledge in Linux and Windows systems. This is a contract role with an onsite work mode.

Qualifications

• 3-5 years of network/server troubleshooting & support experience.
• Strong hands-on experience with AWS Cloud (EC2, S3, IAM, etc.).
• Knowledge of Linux (RedHat), Windows Server, and networking devices/tools.

Responsibilities

• Provide technical support for systems and infrastructure.
• Monitor and execute system backups; perform housekeeping for IT.
• Manage user access, patch management, and release management.

Skills

AWS Cloud

Network/server troubleshooting

Backup solutions (Veritas or Veeam)

Linux (RedHat)

Windows Server

Networking devices/tools

Strong team player

ITIL certification

Education

Professional Certificate / Diploma / Degree in IT or related field

Tools

Veritas

Veeam

MSA platforms

Job description

IT Infrastructure Engineer (with Cloud) – Junior/Mid Level

Location: Malaysia • Work Mode: Onsite • Job Type: Contract

About the Company

Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development to drive digital transformation for global clients.

What You’ll Do

• Provide technical support for systems and infrastructure based on company requirements
• Perform daily data processing and generate service availability reports for weekly/monthly reviews
• Monitor and execute system backups; perform housekeeping for infrastructure, storage, and network devices
• Acknowledge and resolve incidents within agreed SLA timelines
• Provide IT support during internal and external major events
• Manage user access, patch management, and release management (quarterly review cycle)
• Handle purchasing and invoice processes related to IT infrastructure
• Maintain accurate IT asset/inventory records, IP networking lists, firewall settings, email listings, and application access
• Collaborate with stakeholders to ensure smooth deployment of critical project tasks
• Partner with vendors to document infrastructure posture and configurations
• Use monitoring dashboards for data center, systems, and network performance
• Assist in cybersecurity activities and participate in audit investigations
• Drive continuous improvement in infrastructure and network support services
• Participate in DR/BCP simulations, ensuring infrastructure and network readiness
• Review and update IT-related policies and procedures periodically

Cloud & Backup Focus

• Manage and optimize AWS environments (EC2, S3, IAM, and related services)
• Administer storage systems on MSA platforms
• Perform and monitor backups using Veritas or Veeam, ensuring integrity and retention compliance

What You Bring

Must-have

• Professional Certificate / Diploma / Degree in IT or related field
• 3–5 years in network/server troubleshooting & support (financial services experience is a plus)
• Strong hands-on experience with: AWS Cloud (EC2, S3, IAM, etc.)
  Storage systems (MSA)
• Backup solutions (Veritas or Veeam)
• Knowledge of Linux (RedHat), Windows Server, server virtualization, and networking devices/tools including:
• Active Directory, Firewall, Load Balancer, Packet Shaper, switches
  TCP/IP, DNS, File Services
• Administration knowledge of Microsoft Server/Windows platforms; network security & troubleshooting
• Familiarity with regulatory compliance guidelines (e.g., SC TRM, BNM RMiT)
• Strong team player with ability to work independently and collaboratively
• Self-starter with positive attitude and ability to learn new technologies quickly
• Willingness to work on shifts with minimal supervision

Nice-to-have

• ITIL certification or experience in Incident / Problem / Change / Configuration Management

Apply Now

Apply now: http://www.careers-page.com/oxy/job/Y66W5YX5

Reach out: [e-mail] | [phone]

Explore more roles: https://oxydata.my/jobs/

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