Insurance Policy Maintenance Specialist - Hybrid

AIA Hong Kong; Cyberjaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance company in Cyberjaya is looking for a position focused on providing after-sales support for policy-related administrative processes. The role requires a minimum of 1 year of experience in insurance policy processing and a Bachelor’s degree in relevant fields. Candidates should possess excellent written and spoken English skills, alongside strong attention to detail. This is a 1-year contract position with four onsite workdays and one remote day per week.

Qualifications

• Minimum 1 year experience in insurance policy processing experience.
• Excellent written & spoken English language skills.
• Good attention to details & organization skills.

Responsibilities

• Process insurance new business, renewals, and change requests as required.
• Ensure timely processing of bills and payments.
• Maintain service standards and regulatory compliance.
• Conduct daily transactions with quality delivery.
• Meet quality, productivity, and attendance benchmarks.

Skills

Attention to details

Organization skills

Written communication in English

Spoken communication in English

Education

Bachelor’s Degree in Insurance, Business Administration or related fields

Job description

A leading insurance company in Cyberjaya is looking for a position focused on providing after-sales support for policy-related administrative processes. The role requires a minimum of 1 year of experience in insurance policy processing and a Bachelor’s degree in relevant fields. Candidates should possess excellent written and spoken English skills, alongside strong attention to detail. This is a 1-year contract position with four onsite workdays and one remote day per week.