Inside Sales

JAS Worldwide; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global supply chain services provider is seeking an Inside Sales professional in Kuala Lumpur. This role is focused on increasing revenue and market share through the development of customer relationships in trade lane development. Responsibilities include preparing quotations, generating sales leads, and maintaining comprehensive activity reports. Ideal candidates will have experience in sales and strong relationship management skills.

Qualifications

• Proven ability to develop and maintain strong business relationships with customers.
• Experience in generating leads and preparing quotations.
• Strong understanding of supply chain management services.

Responsibilities

• Maintain knowledge of services offered by the company.
• Generate leads for the sales team by contacting customers via phone.
• Prepare monthly reports on performance.

Skills

Strong business relationship management

Sales strategy development

CRM utilization

Job description

Overview

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Inside Sales role is responsible for increasing revenue/gross profit and market share while developing an ongoing relationship with existing and new customers, focusing on specific trade lane development. You will be responsible to build a new business relationship and sustain and grow the present customer base on trade lane development.

Responsibilities

• Maintain a thorough knowledge of products and services offered by the company
• Able to develop and maintain strong business relationships with customers & JAS network
• Focus on trade lane development i.e., Europe (Germany & Italy)
• Preparing quotations to new & existing customers
• Generating leads for the sales team by contacting potential and existing customers by phone to introduce JAS and the company’s product, services, and offers
• Maintain a record of calls made to customers with relevant details
• Application of credit facility on behalf of the customer
• Create Standard Operating Procedures (SOP) for new business generated, and manage the implementation of new business into the operational department
• Provide activity reports (weekly) and sales pipelines to the NSM and update into the company’s CRM platform
• Utilizing the company’s CRM platform to enhance sales activity like sending sales leads and quotations
• Actively participate in aggressive sales and skills training
• Adhere to all requirements outlined in the Sales Policy and KPI setting
• To promote JAS Forwarding brand name in the market
• To align with the company’s Credit Management Policy and ensure AR collection are met
• Achieve the agreed monthly/quarterly/annual growth targets
• Prepare monthly reports on P&L, New business, pipeline, and customer analysis
• Key interface with prospective & established clients on operational issues
• Manage SOPs & quotations with clients from time to time based on market situation/changes
• To ensure compliance with all JAS Worldwide and governmental policies, directives, and procedures.
• Other duties & responsibilities will be assigned from time-time based on the company’s direction