Head of Ecommerce

Precious Trend; Kuala Lumpur; On-site; MYR 180,000 - 220,000; Full time

Job summary

A dynamic e-commerce company is seeking a Head of E-commerce based in Kuala Lumpur to develop and implement strategies to meet sales and profit targets. The role includes managing the ecommerce journey, overseeing a cross-functional team, and ensuring effective budget management. The ideal candidate will have at least 6 years of ecommerce experience, a strong analytical background, and proven leadership skills. This position offers the opportunity to enhance online presence and drive significant revenue growth.

Qualifications

• Minimum of 6 years of experience in ecommerce with significant revenue growth.
• Proven experience optimising a brand's online presence across websites.
• Experience managing a cross-functional team and understanding digital marketing fundamentals.

Responsibilities

• Develop and implement a leading ecommerce strategy.
• Manage budget and set channel KPIs inline with business goals.
• Oversee performance marketing channels including PPC, SEO, and email marketing.
• Monitor, analyse and report on KPIs to communicate progress.

Skills

Ecommerce management

Data-driven mindset

Analytical skills

Cross-functional team management

Strong commercial acumen

Tools

Google Analytics

Job description

Develop a leading ecom strategy:Develop and implement a leading strategy to meet sales and profit targets.

Ecommerce management:Full responsibility of the ecommerce journey, managing a cross-functional team to execute your strategy. The Head of will manage, lead and develop the omnichannel team, including trading, sales, content and digital marketing.

Budget management:Set and track channel KPIs inline with the overall business goals. Develop channel budgets ensuring sales, costs and profit remain on track.

Optimisation:Constantly look to improve site performance, identifying innovative tech solutions to reduce barriers to sale. Work closely with third parties to manage end to end projects that enhance the user experience.

Merchandising:Manage and plan the merchandising of products. This includes monitoring inventory levels and highlighting replenishment and growth opportunities.

Digital marketing:Work closely with the marketing, communications and social media teams to ensure consistent messaging. Plus, the Head of Ecom will oversee performance marketing channels, including PPC, SEO, affiliate and email marketing.

Reporting:Monitor, analyse and report on KPIs to communicate progress to the board.

Skills and requirements

Minimum of 6 years of experience in ecommerce, with a track record of delivering significant revenue growth

Data-driven mindset and analytical skills, with experience using tools such as Google Analytics

Proven experience optimising a brand's online presence across their website and ecommerce platforms

Experience managing a cross-functional team, with an understanding of the fundamentals of digital marketing

A proven leader, with the ability to motivate and inspire your team

Strong commercial acumen, with experience managing budgets