Global Order Management BA – Credit Profile Transformation

ResMed; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global healthcare company is seeking a Business Analyst for its Credit Profile within Global Customer Service in Kuala Lumpur. The role involves analyzing order management processes, facilitating ERP transformations, and collaborating with cross-functional teams. The ideal candidate will have at least 2 years of experience in business analysis and customer service, with strong analytical skills and familiarity with tools like Jira and Oracle. Join a diverse culture committed to excellence and innovation. Apply now for this meaningful opportunity.

Qualifications

• 2+ years in business analysis, customer service, or order management.
• Strong experience with order management and ERP transformation.
• Excellent analytical and communication skills.

Responsibilities

• Analyse order management processes for improvements.
• Translate business needs into structured problem statements.
• Perform gap analysis between existing systems and business requirements.

Skills

Business analysis

Customer service

Order management

Analytical skills

Communication skills

Jira

Asana

Lean tools

Tools

Oracle EBS

Oracle Fusion

Customer Platform

Celonis

Job description

A global healthcare company is seeking a Business Analyst for its Credit Profile within Global Customer Service in Kuala Lumpur. The role involves analyzing order management processes, facilitating ERP transformations, and collaborating with cross-functional teams. The ideal candidate will have at least 2 years of experience in business analysis and customer service, with strong analytical skills and familiarity with tools like Jira and Oracle. Join a diverse culture committed to excellence and innovation. Apply now for this meaningful opportunity.