Global Client Services Coordinator

Alfred H Knight; Port Klang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic global firm in Port Klang, Malaysia, is seeking a Client Services Coordinator to ensure accurate communication and reporting for client transactions. The ideal candidate will have strong interpersonal skills, attention to detail, and proficiency in Microsoft Office. Responsibilities include providing timely updates and managing workloads for client satisfaction. This role offers a comprehensive salary and benefits package, contributing to a diverse and inclusive workplace.

Benefits

Pension

Life assurance

Employee assistance programme

Qualifications

• Good communication skills for liaison within the company.
• Team player with respect for colleagues.
• Understanding of quality service delivery.
• IT literate with report preparation skills.
• Proactive and willing to learn.
• Excellent verbal and written communication in English and Bahasa.

Responsibilities

• Provide accurate and timely job updates.
• Manage workload to meet client expectations.
• Use Dashboard to maintain transparency and accuracy.
• Communicate timely final reports to clients.
• Produce invoices as per KPIs.

Skills

Good interpersonal skills

Excellent organisation and time-management skills

Proactive approach to customer service

Ability to work independently

Education

Undergraduate degree in any field

Tools

Microsoft Office

Job description

A dynamic global firm in Port Klang, Malaysia, is seeking a Client Services Coordinator to ensure accurate communication and reporting for client transactions. The ideal candidate will have strong interpersonal skills, attention to detail, and proficiency in Microsoft Office. Responsibilities include providing timely updates and managing workloads for client satisfaction. This role offers a comprehensive salary and benefits package, contributing to a diverse and inclusive workplace.