Executive - Logistic

B Braun; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global medical technology company based in Penang is seeking a Logistics Operations Manager to oversee freight management and optimize logistics processes. The ideal candidate will have a bachelor's degree in logistics or supply chain, with substantial experience in freight operations and project management skills. Responsibilities include managing freight operations, conducting QBR with service providers, maintaining SOPs, and leading cost improvement projects. Strong analytical and communication skills are essential for this role.

Qualifications

• Bachelor's degree in Logistic, Supply Chain or related field.
• Experience in freight management, shipping, and logistics operations.
• Strong communication and interpersonal skills.
• Project management skills with experience in lean methodologies.
• Good leadership and analytical skills.
• Ability to work collaboratively in a team.
• Digitally proficient.
• Experience in freight forwarding and operational excellence.

Responsibilities

• Manage freight operations including tendering and shipment tracking.
• Conduct QBR with service providers for continuous improvement.
• Create and maintain warehouse and freight SOPs.
• Ensure operations run according to SOP and maintain warehouse infrastructure.
• Ensure accurate inventory records and logistics data in the system.
• Manage full cycle of customer complaints.
• Analyze shipment data and recommend improvements.
• Compile logistics cost reports and ensure billing accuracy.
• Prepare logistics budget and provide consultation to teams.
• Lead cross-functional projects for cost improvement.

Skills

Communication skills

Project management

Analytical skills

Problem-solving skills

Team collaboration

Education

Bachelor Degree in Logistics, Supply Chain or related field

Tools

SAP

Job description

Responsibilities

Manage freight operations which includes identify competent freight service provider via tendering platform, sourcing for ad hoc freight, new route planning, KPI monitoring, track and trace shipment and issue follow up and escalation

Conduct QBR (Quarter Business Review) with the management of the service provider, provide recommendation for continuous improvement in lead time or cost to management

Create and maintain warehouse and freight SOP with reference to relevant quality standard, authority requirement and internal specification

Ensure the warehouse operations process is run according to agreed SOP, warehouse infrastructure (Internal or outsourced) is maintained as per agreed specification

Ensure inventory/assets records reflect the physical movement and balance, accuracy of the records is synchronize with various system

Maintain and ensure accuracy of relevant logistics data in the system (eg. SAP).

Manage full cycle of customer complaint from creation to full closure

Analyze shipment data periodically, customer complaint trend, monitor latest logistics industry news and technological trend and recommend improvement measurement to the management

Compile logistics freight cost and prepare logistics spent report

Ensure accuracy of logistics billing by the service providers

Prepare yearly logistics freight and warehouse cost budget

Provide consultation to cross functional team on logistics related matters

Lead cross functional team to implement project that deliver significant cost improvement or compliance.

Requirements

• Bachelor Degree in Logistic, Supply Chain or related field.
• Experience in freight management, shipping, warehousing, and logistics operations.
• Possesses good communication and interpersonal skill. Able to communicate effectively with partners, colleagues and customers.
• Good project management skills with experience in lean concepts and methodologies.
• Good leadership, strong analytical, conceptualization and problem-solving skills.
• Ability to work collaboratively in a team-oriented environment.
• Preferably someone with digitally proficient.
• Possess freight forwarding experience and operational excellence experience.