Drive Test Analyst (DTA)

Gci Science & Technology (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology company in Kuala Lumpur seeks a Data Analyst to optimize data analysis processes and provide solutions for network issues. The ideal candidate will have proven experience as a Data Analyst, strong knowledge of ZTE tools, and proficiency in statistical analysis tools. Responsibilities include performing network optimizations, technical analysis, and addressing customer complaints. A Diploma or Bachelor’s degree in a relevant field is required.

Qualifications

• Proven working experience as a Data Analyst or Business Data Analyst.
• Strong technical expertise in data models, database design and development.
• Knowledge of statistics and experience using statistical tools for data analysis.

Responsibilities

• Analyze and provide solutions for network optimization issues.
• Perform Radio Network Parameter optimization.
• Handle customer/VIP complaints related to technical issues.

Skills

Data Analysis

Statistical Tools (e.g., MS Excel, SPSS, SAS)

Analytical Skills

Query Writing

Education

Diploma or Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, or Statistics

Tools

ZTE tools (UME, EMS, Netmax)

MS Excel

SPSS

SAS

Job description

DESCRIPTION

• Familiar with ZTE tools such as UME, EMS, and Netmax.
• Experienced in ZTE Digi OSS KPI analysis and optimization.
• Able to analyze and provide solutions for issues related to network optimization, technical analysis, and handling customer/VIP complaints.
• Capable of performing Radio Network Parameter optimization.
• Experienced in ZTE Digi SSV/Babysitting (BBS), Antenna Swap, and SSO activities.

REQUIREMENT

• Proven working experience as a Data Analyst or Business Data Analyst.
• Strong technical expertise in data models, database design and development, data mining, and segmentation techniques.
• Knowledge of statistics and hands-on experience using statistical tools/packages for data analysis (e.g., MS Excel, SPSS, SAS, etc.).
• Strong analytical skills with the ability to collect, organize, analyze, and interpret large volumes of data with high attention to detail and accuracy.
• Proficient in writing queries, generating reports, and presenting findings effectively.
• Possess a Diploma or Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or a related field.