Director of Content Moderation & Digital Risk Analytics

Malaysian Communication and Multimedia Commission (MCMC); Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A governmental communications body based in Cyberjaya is seeking a Director II for the Content Moderation Department. This role involves leading the monitoring of online content, developing strategic initiatives, and managing compliance with regulations. The ideal candidate has a Bachelor's degree and extensive experience in media technology and governance. Applicants should possess strong analytical skills and be ready to lead stakeholder interactions to optimize operational effectiveness.

Qualifications

• Bachelor’s degree required from a recognized university.
• 8-12 years of relevant work experience.
• Strong knowledge of technology, new media, and legal frameworks.

Responsibilities

• Lead proactive monitoring of key events to enhance awareness.
• Oversee content remediation processes efficiently.
• Develop comprehensive reports conveying quantitative analysis.
• Manage relationships with stakeholders for project feedback.

Skills

Technology and new media knowledge

Analytical thinking

Conflict management

Interpersonal skills

Time management

Critical thinking

Risk assessment

Governance

Quality standards and assurance

Microsoft Office proficiency

Education

Bachelor’s degree in Communication, Computer Science, Information Technology, Law or related field

Job description

A governmental communications body based in Cyberjaya is seeking a Director II for the Content Moderation Department. This role involves leading the monitoring of online content, developing strategic initiatives, and managing compliance with regulations. The ideal candidate has a Bachelor's degree and extensive experience in media technology and governance. Applicants should possess strong analytical skills and be ready to lead stakeholder interactions to optimize operational effectiveness.