Country Manager

Odele Cosmetics (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading cosmetics company in Kuala Lumpur seeks a Country Manager to uphold full P&L accountability and drive strategic growth. Candidates should have over 10 years of experience in the retail sector, showcasing robust leadership and a proven record of optimizing financial performance. This role involves developing business plans, managing operations, and analyzing performance to ensure a competitive edge in the market. A strong educational background is essential to succeed in this high-impact position.

Qualifications

• Minimum of 10 years of leadership within the retail sector.
• Proven track record of full P&L ownership.
• Strong understanding of retail dynamics and consumer trends.

Responsibilities

• Manage full P&L accountability for market performance.
• Develop and implement business plans to meet targets.
• Lead and optimize daily market operations.

Skills

Leadership

Analytical Skills

Commercial Strategy

Operational Execution

Financial Performance

Education

Bachelor’s degree in business, Finance, or Retail Management

Job description

Strategic P&L Management & Business Growth

Full P&L Accountability: Uphold end-to-end responsibility for the market’s financial performance, ensuring a clear path to profitability and sustainable expansion.

Strategy & Forecasting: Develop & implement business plans and forecasts to meet financial targets and growth objectives.

Business and Channel Development: Identify and execute high impact initiatives to broaden reach and diversify revenue streams.

Marketing Synergy: Drive marketing synergy by synchronizing marketing activations across physical retail POS and all digital platforms to deliver a unified, omnichannel customer experience that maximizes conversion across all Malaysian touchpoints.

Commercial Performance & Operational Excellence

Data-Driven Decision Making: Continuously monitor and analyze performance metrics to pivot strategies and optimize commercial outcomes.

Operational Oversight: Manage daily market operations to ensure peak efficiency, regulatory compliance, and cross-market consistency.

Efficiency Optimization: Lead continuous improvement efforts to enhance resource allocation, minimize costs, and build a lean, scalable infrastructure.

Customer Experience & Market Insights

Customer Journey: Ensure a high standard for the customer experience across relevant interactions.

Performance Monitoring & ROI: Set and track rigorous KPIs for all activations, analyzing data to calculate the Return on Investment (ROI) and refine future strategies.

Competitive Analysis: Monitor industry trends to maintain a competitive position.

Office Administration Management & Warehouse Compliance

Operational Cadence: Manage the Malaysian entity’s day-to-day administration, ensuring compliance with local labor policies, tax laws (GST/SST), and regulatory bodies.

Team Leadership & Development: Foster a cohesive, high-performing team environment through effective leadership, mentorship, and the implementation of ongoing training programs to support professional growth and ensure sustained operational excellence.

Develop, implement, and regularly audit Standard Operating Procedures (SOPs) for receiving, put‑away, picking, and dispatch to ensure consistent operational quality.

Customs & Regulatory Guardian: Serve as the final point of escalation for international trade compliance, ensuring all import/export activities strictly adhere to the Royal Malaysian Customs Department frameworks.

Qualifications

Bachelor’s degree in business, Finance, Retail Management, or related field.

Minimum of 10 years of progressive leadership within the retail sector, demonstrating a sophisticated command of both high-level commercial strategy and ground-level operational execution.

A proven track record of full P&L ownership, with a demonstrated ability to drive sustainable revenue growth, optimize margins, and manage complex operational budgets in volatile markets.

Strong understanding of retail dynamics, product assortment planning, and consumer trends.

Exceptional analytical capabilities with the ability to distill complex data into actionable strategic insights. Must possess the executive presence required to influence senior stakeholders and lead cross‑functional teams.

Resilient and adaptable, able to take on challenges and perform under pressure.

Capable of working closely with top management, meeting ambitious targets, and delivering results under high visibility.

Please click the "Apply Now" button and upload your detailed resume. To help us process your application more efficiently, please be sure to include:

• Your current (or last drawn) salary
• Your earliest availability (or notice period)

Founded in 2014 by Shelley Hon, ODELE started as a cosmetics brand with a vision to bridge beauty trends between the East and West. Joined by industry veterans who bring over three decades of experience in expanding premium imported brands, ODELE has transformed into an organisation with a bold ambition: to become the dominant force in identifying, empowering, and scaling beauty-forward brands to global prominence.

You will have the exciting opportunity to work directly with one of our most esteemed portfolio brands: THREE Cosmetics.

Supported by the esteemed POLA ORBIS Group, THREE is a renowned Japanese brand that thrives on innovation and authenticity. The brand's philosophy is realized through a golden ratio of "natural × science", masterfully blending the best of nature with cutting‑edge scientific advancements.

In this role, you will not just be doing a job—you will be enabling this mission and helping bring this unique, authentic beauty to more people across Malaysia.

Explore Our Story and Discover Our Products

https://odelegroup.com

https://threecosmetics.my

A Note on Application

We sincerely thank you for your interest in joining THREE Malaysia. Please note that all information provided in your application will be treated with the strictest confidence and used for recruitment purposes only.

We are only able to contact shortlisted candidates. If you do not hear from us within two weeks, please know that we carefully considered your application but have decided to move forward with other candidates at this time. We encourage you to apply for future roles that may be a better fit.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a country manager?
• How many years' experience do you have as a manager / team lead?
• How many years' experience do you have with forecasting for businesses?

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