Cash Application Executive

FUJIFILM Business Innovation; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading business innovation firm in Malaysia is seeking a Cash Application Specialist. The role involves processing customer payments, monitoring bank transactions, and performing reconciliations to ensure accurate financial operations. Ideal candidates should possess a diploma or degree in Accounting, with 1-2 years of experience in accounts receivable or finance operations. Strong communication skills in English and Bahasa Malaysia are essential, along with proficiency in Excel. Join a dynamic team contributing to innovative finance solutions.

Qualifications

• 1-2 years of experience in cash application or accounts receivable.
• Familiarity with billing and AR principles.
• Ability to converse in English and Bahasa Malaysia.

Responsibilities

• Process daily customer payments accurately.
• Monitor bank transactions and ensure system updates.
• Perform reconciliations against bank statements.

Skills

Cash application

Attention to detail

Analytical skills

Communication

Multitasking

Proficiency in Excel

Proactive attitude

Education

Diploma or Bachelor’s Degree in Accounting, Business Administration, Finance

Tools

ERP systems (e.g., Oracle)

Job description

• Accurately process daily customer payments by uploading and reversing receipts in the Accounts Receivable (AR) system for invoice matching.
• Monitor daily bank transaction and ensure timely system updates.
• Perform reconciliations by verifying receipt postings against bank statements and resolving variance with appropriate support.
• Collaborate closely with internal teams to resolve unapplied or unidentified payments by investigating and matching to the correct customer invoices
• Perform AR adjustments including mismatch corrections, write offs, write backs, and account reconciliation as required.
• Manage and process customer payment refund upon necessary approval.
• Initiate and drive resolution processes with internal partner to address unapplied or disputed payments.
• Ensure effective and timely resolution of customer issues relating to cash application.
• Monitor and act on key KPIs including reduction in unapplied receipts, responsiveness, resolution time, and customer satisfaction metrics.
• Maintain accurate documentations of customer interactions, collections notes, and supporting evidence for account actions.
• Generate, track, and analyse daily cash application reports and month end reports for internal tracking and reconciliation purposes.
• Liaise with business units to support finance-related process improvements.
• Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.
• Support month end closing activities.
• Establish and maintain cross functional relationships across the business to improve customer satisfaction.
• Support internal and external audits by preparing and providing required documentations.

REQUIREMENTS

• Minimum one (1) to two (2) years of relevant working experience in cash application, accounts receivable or Finance operations.
• Diploma or Bachelor’s Degree in Accounting, Business Administration, Finance, or equivalent.
• Exposure to a shared services experience or multinational environments is an advantage.
• Fresh graduates are also encouraged to apply.
• Good understanding of AR process.
• Familiarity with billing and AR principles.
• Proficient in Excel and ERP systems (e.g., Oracle)
• Strong attention to detail and good analytical skills.
• Strong communication with internal and external stakeholders.
• Well converse in English, Bahasa Malaysia in both written and verbal.
• Able to work independently.
• Ability to multitask and perform well in a fast-paced environment.
• Proactive and solution driven.
• Good documentation and reporting skills.
• Team player with positive and proactive attitude.
• An additional ability to converse in Mandarin verbally & in writing would be preferable.

About Us

About Us

FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.

About the Team

At Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.