Business Operation Analyst

Dell Global Business Center Sdn Bhd; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Penang is seeking a Senior Business Intelligence Analyst to evaluate business data and enhance performance. The role involves analyzing data using SQL and Power BI, generating actionable reports, and collaborating closely with business leadership. We are looking for recent graduates with a degree in information technology or computer systems. This position offers unique opportunities for professional development within a dynamic team environment.

Qualifications

• Product data knowledge is essential for evaluation.
• SQL and Power BI skills necessary to analyze data.
• Recent graduates are encouraged to apply.

Responsibilities

• Evaluate business data to produce meaningful insights.
• Supervise trends and address data variances.
• Generate reports and communicate proactively with customers.

Skills

Product data knowledge

SQL

Power BI

Exposure to Python

Education

Fresh Degree or Master’s graduate within the last year

Bachelor’s degree in information technology or computer system

Job description

About Dell Technologies

Dell Technologies is driven by data. Our business is built on the understanding that data creates value and drives progress. So, we take the stewardship of our data very seriously. Internal clients across Dell rely on us to analyze, test, validate, and maintain the integrity of data. We use leading‑edge software and tools to collect, mine, and interpret data. The statistical analyses and reports we produce inform decisions with a global impact.

Join us

We are looking for a Senior Business Intelligence Analyst to join the Business Intelligence Team in Bayan Lepas. The role will evaluate business data, produce insights, and drive performance improvement.

What you’ll achieve

As a Senior Business Intelligence Analyst, you will evaluate business data to produce meaningful insights and metrics, identifying trends that improve business performance. You will encourage best practices and knowledge sharing within the organization, and as a trusted advisor to the business, you will help end users determine information requirements.

You will:

• Deep dive and correlate data, formulate conclusions and provide summary overviews to business leadership
• Supervise trends and elevate issues arising due to data variances
• Interact with customers to set expectations regarding report availability and SLAs
• Generate reports and recommendations based on analysis and proactively communicate status to the customer
• Exercise considerable judgment and take initiative in assignments to resolve problems and make recommendations and resolutions

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Product data knowledge
• SQL, Power BI
• Exposure to Python
• Fresh Degree or Master’s graduate within the last year

Desirable Requirements

• Bachelor’s degree in information technology or computer system (graduate in 2025) or Master’s degree graduate in 2025

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Optional information for applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Business Operations Analyst?