Business Analyst

Agensi Pekerjaan Penta Consultancy Sdn. Bhd; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A recruitment consultancy in Malaysia is seeking a skilled Business Analyst to collaborate with stakeholders and translate business needs into documentation. The ideal candidate will have a Bachelor's degree in Business or related fields and experience in business analysis. Responsibilities include evaluating business processes, supporting solution design, and facilitating user acceptance testing. Excellent communication skills and knowledge of wireframing tools are essential for this role. This position offers opportunities to improve work efficiency using AI tools.

Qualifications

• Experience as a Business Analyst or in a similar role.
• Strong ability to document and communicate requirements to both technical and non-technical stakeholders.
• Familiarity with requirement-gathering techniques.

Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements.
• Translate business needs into clear documentation.
• Design and present end-to-end user journeys for products.

Skills

Business analysis

Communication skills

SDLC knowledge

Documentation skills

Wireframing tools

AI tools usage

Education

Bachelors degree in Business, Information Systems, Computer Science, or a related field

Tools

Figma

Miro

Lucidchart

Job description

• Collaborate with stakeholders to gather, analyze, and validate business requirements.
• Translate business needs into clear documentation, including Business Requirement Documents (BRD), Functional Requirement Specifications (FRD), user stories, use cases, and process flows.
• Design and present end-to-end user journeys for products, from initial client engagement to successful onboarding.
• Evaluate existing business processes to identify opportunities for improvement and optimization.
• Work closely with product managers, developers, designers, and QA teams throughout the project lifecycle.
• Support solution design by ensuring requirements are complete, clear, and feasible.
• Assist in backlog grooming, sprint planning, and requirement clarification during development.
• Validate solutions against business requirements and facilitate user acceptance testing (UAT).
• Serve as a communication bridge between business users and technical teams.
• Maintain comprehensive documentation and ensure all changes are tracked and communicated effectively.

Job Requirements:

• Bachelors degree in Business, Information Systems, Computer Science, or a related field.
• Experience as a Business Analyst or in a similar role.
• Basic understanding of the Software Development Lifecycle (SDLC).
• Familiarity with requirement-gathering techniques such as interviews, workshops, and process mapping.
• Strong ability to document and communicate requirements to both technical and non-technical stakeholders.
• Basic knowledge of Web3 concepts, including wallets, tokens, and smart contracts.
• Excellent written and verbal communication skills.
• Detail-oriented with the ability to manage multiple priorities.
• Experience with wireframing or diagramming tools (e.g., Figma, Miro, Lucidchart).
• Tech-savvy, with the ability to leverage AI tools for improved work efficiency.