BRANCH MANAGER

Anticimex Pest Management; Johor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A pest control services company is seeking a Branch Manager to oversee daily operations in Malaysia, Johor. The ideal candidate will have 3–5 years of management experience in the pest control or service industry, strong leadership skills, and knowledge of pest control methods. Responsibilities include supervising staff, ensuring compliance with safety standards, and driving business development initiatives. This role is critical for maintaining high service quality and customer satisfaction.

Qualifications

• Minimum 3–5 years of experience in pest control or service industry management.
• Strong leadership, communication, and problem-solving skills required.
• Knowledge of pest control methods, chemicals, and safety protocols necessary.

Responsibilities

• Lead and manage the branch’s daily operations.
• Supervise, train, and motivate pest control technicians.
• Monitor service quality and ensure compliance with safety standards.

Skills

Leadership

Communication

Problem-solving

Education

Diploma/Degree in Business or Management

Job description

Responsibilities

• Lead and manage the branch’s daily operations, ensuring smooth service delivery and customer satisfaction.
• Supervise, train, and motivate pest control technicians and support staff.
• Develop and implement branch strategies to achieve sales, revenue, and growth targets.
• Monitor service quality, conduct inspections, and ensure compliance with health, safety, and regulatory standards.
• Handle customer inquiries, complaints, and provide tailored pest control solutions.
• Prepare reports, budgets, and forecasts for branch performance.
• Drive business development initiatives, including client acquisition and retention.
• Maintain inventory of pest control products, equipment, and ensure proper usage.

Requirements

• Diploma/Degree in Business, Management, or related field (preferred).
• Minimum 3–5 years of experience in pest control or service industry management.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of pest control methods, chemicals, and safety protocols.
• Ability to work independently and meet performance targets.
• Valid pest control operator license/certification (depending on local regulations).