Billing Automation & Process Optimization Specialist

DHL Supply Chain; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global logistics provider is seeking an experienced professional for billing automation and customer support in Selangor, Malaysia. The role involves collaborating with country teams on billing processes, analyzing data, and providing customer support. Candidates must have at least a Bachelor's Degree in Accounting or Finance, alongside a minimum of 3 years' experience in related roles. Strong Excel skills and excellent communication abilities are essential for success in this position.

Qualifications

• Minimum 3 years of experience in billing, finance, or accounting roles.
• Experience in process improvement in a multinational company.
• Ability to interpret complex data and provide actionable insights.

Responsibilities

• Collaborate with country teams to document and review current customer billing processes.
• Analyze Excel files related to billing to ensure process quality.
• Provide first-level customer support for Billing Automation.

Skills

Advanced proficiency in Excel

Analytical and problem-solving skills

Excellent communication skills

Project management

Education

Bachelor’s Degree in Accounting/Finance

Job description

A global logistics provider is seeking an experienced professional for billing automation and customer support in Selangor, Malaysia. The role involves collaborating with country teams on billing processes, analyzing data, and providing customer support. Candidates must have at least a Bachelor's Degree in Accounting or Finance, alongside a minimum of 3 years' experience in related roles. Strong Excel skills and excellent communication abilities are essential for success in this position.