Assistant Team Leader -Logistic

PSA BDP; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A logistics solution provider in Kuala Lumpur is seeking a Data Processing professional to manage various tasks related to shipping and supply chains. Responsibilities include supervising employees, liaising with customers and vendors, and managing complaints. The ideal candidate should have at least 5 years of experience in the logistics field and possess managerial capabilities. This role offers an opportunity to enhance existing business processes and support team development.

Qualifications

• Minimum 5 years working experience in the Shipping/Supply chain/Logistics field.
• Preferable candidate with managerial experience in supervisory or leadership roles.
• Ability to resolve customer complaints effectively.

Responsibilities

• Supervise employees during day-to-day tasks.
• Liaise with customers and vendors via email.
• Coordinate with vendors on shipment progress and delivery.

Skills

Team Management

Customer Complaint Resolution

Analytical Skills

Job description

Data Processing work related to the logistic field: search, analyst, audit input, as well as reporting management.

Email communication and liaise with customers and vendors.

Ensure discrepancies are escalated for prompt resolution.

Perform administrative and documentation functions.

Continuously improve on the existing business process.

Coordinate with vendors and customers on shipment progress and delivery.

Assist with any other assignments as and when required.

JOB REQUIREMENTS

Supervising employees during day-to-day tasks

Minimum 5 years working experience in Shipping/Supply chains/ Logistics Related field.

Preferable candidate with managerial experience – supervisory/ leadership/ team management capacity.

Managing customer complaints and resolving their issues

Support ongoing learning and development of team members.

Providing leadership and direction to all employees.

Completing tasks assigned accurately and efficiently.