Assistant Key Account Manager - HORECA

Unilever; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading FMCG company in Kuala Lumpur is seeking an Assistant Key Account Manager responsible for sales growth in Horeca customers. The role involves handling existing accounts, executing marketing promotions, and conducting cooking demos to maximize product use. Ideal candidates should have experience in field sales or key account management, preferably in the FMCG or Food Service industry, and knowledge of the Horeca business. Strong relationship-building skills are essential.

Qualifications

• Relevant experience in field sales/key account management.
• Experience in FMCG or Food Service industry.
• Good knowledge and connection in Horeca business.

Responsibilities

• Handle existing customer accounts for sales expansion.
• Focus to promote core category product's range.
• Responsible to deliver expected sales growth.
• Handle customers’ needs on daily operation.
• Cooking demo for customers.
• Attend sales training courses.
• Build good relationship with customers.
• Communicate and coordinate with departments.

Skills

Field sales experience

Key account management

Good knowledge in Horeca business

Job description

JOB TITLE: ASSISTANT KEY ACCOUNT MANAGER

FUNCTION: UFS - CUSTOMER DEVELOPMENT

ABOUT UNILEVER

On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many ways. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names such as Andrélon, Blue Band and Conimex.

THE PURPOSE OF THE ROLE

A successful Assistant Key Account Manager (AKAM) accountable for the assigned geography on the sales, as well as improve sales turn over in Horeca customers and operators, carry out cooking demo, recipe sharing and product application activities to grow market share.

KEY RESPONSIBILITIES

• Handle existing customer accounts for sales expansion, develop existing customer or open new accounts within territory area, to ensure new SKU penetration, to execute marketing promotion activities/channel activation to achieve.
• Focus to promote core category product's range while doing normal duty.
• Responsible to deliver expected sales growth and meeting company target.
• Handle customers’ needs or order on daily operation.
• Cooking demo for customers to maximise SKU range use in the outlets.
• Attend sales training course and development programmes and put the learning into practice.
• Continuously build good relationship with customer.
• Communicate and co-ordinate with colleague and other departments to meet customer satisfaction.

ESSENTIAL EXPERIENCE/SKILLS/KNOWLEDGE

• Relevant experience in field sales/key account management/modern trade.
• Experience in FMCG or Food Service industry.
• Good knowledge and connection in Horeca business.

DESIRABLE EXPERIENCE/SKILLS/KNOWLEDGE

• Passion for Growth: to demonstrate “Can-Do” attitude and leadership to reach outstanding growth levels.
• Change Catalyst: To initiate & drive necessary changes.
• Develop self and others. Strong coaching and interpersonal skills. Able to lead, manage and drive the team.