Application Engineer

Bright Prospect; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A reputable recruitment agency in Johor is seeking a motivated individual to provide service support to Sales Representatives in strategic accounts. The role entails developing strong stakeholder relationships, providing technical support, and assisting with plant surveys. The ideal candidate holds a Diploma or Bachelor’s degree in Chemistry or Engineering, is fluent in English and Bahasa Malaysia, and possesses a proactive attitude. A valid Driver's License is required. Competitive opportunities await qualified applicants.

Qualifications

• Must have a valid Driver's License.
• Experience in customer service and problem-solving.
• Ability to perform system analysis and interpret data.

Responsibilities

• Provide routine service support to Sales Representatives.
• Develop relationships with stakeholders in district accounts.
• Engage in problem solving and technical support.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Proactive attitude

Independent working style

Business mindset

Experience with Microsoft Office Suite

Education

Diploma/Bachelor's degree in Chemistry/Engineering

Job description

Location: Terbau, Johor

Job Descriptions

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys of prospective customers.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
• Comply with all safety procedures and promptly document any workplace incidents.

Job Requirements

• Diploma/Bachelor’s degree or equivalent in Chemistry/ Engineering
• Fluent in English and Bahasa Malaysia, Mandarin is an advantage.
• Proactive, independent and positive attitude with business mindset.
• Must have a valid Driver’s License and acceptable Motor Vehicle Record.
• Experience working with Microsoft Office Suite.

Other Information

For those who have what it takes, please send in resume to:

Recruitment Consultant : Sally

Email : *****@brightprospect.com.my

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

Lot No.28-03, 28th Floor, Public Bank Tower,
No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor.
Tel : [phone]