After Sales Executive (Semiconductor/Automation)

Mb Automation (Malaysia); Malacca City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A technology and engineering firm in Malacca, Malaysia, is seeking a B2B Sales Representative to enhance client relationships and oversee after-sales activities. Candidates should have at least 2 years of experience in direct B2B sales within the semiconductor or automation industry. Strong communication, problem-solving skills, and proficiency in English and Bahasa Malaysia are essential. The role involves travel and comprehensive benefits including healthcare and professional development opportunities.

Benefits

Comprehensive Healthcare & Wellness

Recognition & Rewards

Professional Development

Global exposure & Mobility

Qualifications

• Minimum 2 years of experience in direct B2B sale, preferably within the Semiconductor, industrial automation, or manufacturing industry.
• Able to communicate at all levels & willing to travel.
• Excellent communication and interpersonal skills.
• Problem-solving and troubleshooting skills to efficiently handle customer issues.
• Proficiency in English and Bahasa Malaysia.

Responsibilities

• Proposes upgrade/service module/solution to existing clients.
• Carries out after-sales activities (meetings, calls, trade shows) according to a Business Plan.
• Receives and makes after-sales calls for warranty callouts.
• Strengthens relationships with existing accounts.
• Completes and submits expense reports and sales forecasts.

Skills

B2B sales experience

Excellent communication skills

Problem-solving skills

Interpersonal skills

Proficiency in English and Bahasa Malaysia

Job description

Responsibilities

• Proposes upgrade /service module / solution to existing client
• Carries out after‑sales activities (face‑to‑face meetings, phone calls, presence at trade shows) in accordance with a pre‑established Individuals Business Plan or project
• Receiving and making after‑sales calls for guarantee or warranty callouts
• Strengthens relationship with existing accounts
• Completes and submits expense reports, forecasts sales reports

Qualifications

• Minimum 2 years of experience in direct B2B sale, preferably within the Semiconductor, industrial automation or manufacturing industry
• Able to communicate at all levels & willing to travel
• Excellent communication and interpersonal skills
• Problem‑solving and troubleshooting skills to efficiently handle customer issues
• Proficiency in English and Bahasa Malaysia

Benefits

• Comprehensive Healthcare & Wellness
• Recognition & Rewards
• Professional Development
• Global exposure & Mobility

Join Our Team

MB Automation (Malaysia) Sdn Bhd focuses on engineering and technology R&D, with a strong emphasis on semiconductor applications, particularly die sorting and precision equipment manufacturing. The company serves as a competence technology center for the Mühlbauer Group, supporting global clients with advanced automation, marking, and traceability systems.