Ad Operations Coordinator

Informa Group Plc.; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading tech services company in George Town is seeking a digital operations professional to establish an Ad Ops outpost. This role involves managing campaign quality control, conducting pre-launch reviews, and coordinating with cross-functional teams. Ideal candidates will have experience in marketing operations, strong analytical skills, and the ability to work in a fast-paced environment. This position offers opportunities for career development in a vibrant community.

Benefits

Great community

Broader impact through volunteering

Career development opportunities

Flexible personal benefits

Company funded private medical cover

ShareMatch scheme

Strong wellbeing support

Global recognition programs

Qualifications

• Prior experience in marketing, customer service, or operations-related roles.
• Strong attention to detail and organizational skills.
• Passion for creating efficient, structured workflows to improve team processes.
• Comfortable analyzing and interpreting data to inform decision-making.
• Proven English language written and verbal communication skills.
• Ability to work autonomously in a fast-paced environment, managing multiple priorities.

Responsibilities

• Lead and manage the campaign quality control process for all campaigns.
• Conduct thorough pre-launch reviews of newsletter sponsorships.
• Upload and configure campaign materials across various marketing platforms.
• Optimize campaign performance, leveraging best practices.
• Generate post-campaign reports, analyzing data and performance metrics.

Skills

Attention to detail

Organizational skills

Data analysis

Adaptability

Communication skills

Tools

Google Analytics

Salesforce

HTML

Job description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

This role is based in our Menara Skymindoffice.

Informa TechTarget is seeking a highly skilled and detail-oriented digital operations professional to establish an Ad Ops outpost in Penang, expanding our global capabilities. This team will play a crucial role in ensuring pre-launch campaign quality control, campaign set-up, and results reporting.

This is an exciting opportunity for someone who thrives in an autonomous environment and is eager to build, innovate, and problem-solve in a growing office. As we shape a new company within Informa TechTarget, this role will continue to evolve alongside new opportunities.

Responsibilities

• Lead and manage the campaign quality control process for all campaigns, with special emphasis on enterprise accounts and high-value clients.
• Conduct thorough pre-launch reviews of newsletter sponsorships and email blasts to ensure accuracy and proper setup.
• Identify and troubleshoot errors, implementing necessary revisions before campaign launch.
• Upload and configure campaign materials across various marketing platforms.
• Optimize campaign performance, leveraging best practices and data insights.
• Coordinate with the StudioID team to traffic client-sponsored stories.
• Oversee the operational process for Trendlines, an Editorial product.
• Generate post-campaign reports, analyzing data and performance metrics for clients.
• Collaborate with cross-functional teams (Ad Ops, Sales, and Editorial) to ensure seamless campaign execution.
• Develop and maintain clear documentation of team processes for efficiency and scalability.
• Stay informed on industry trends, identifying opportunities to enhance our marketing and advertising suite.

Qualifications

• Prior experience in marketing, customer service, or operations-related roles.
• Strong attention to detail and organizational skills.
• Passion for creating efficient, structured workflows to improve team processes.
• Comfortable analyzing and interpreting data to inform decision-making.
• Proven English language written and verbal communication skills.
• Able to collaborate effectively with US- and UK-based teams to provide exceptional customer service.
• Ability to work autonomously in a fast-paced environment, managing multiple priorities.
• Experience with ad serving technology, Google Analytics, and Salesforce is a plus.
• Familiarity with HTML and a willingness to learn new technical skills.
• Must be based in or near George Town, and willing to work from the office at least three days per week.

Additional Information

We believe that great things happen when people connect face-to-face. That’s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

• Great community:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact:take up to four days per year to volunteer, with charity match funding available too
• Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out:annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world