Jobs in Veracruz, Mexico

Job summary

A travel service provider is seeking a Virtual Travel Coordinator to support clients throughout their travel journey, from planning to follow-up. The ideal candidate will ensure smooth operations while providing clients with guidance and reassurance. Responsibilities include responding to inquiries, assisting with itinerary changes, and resolving concerns. Strong communication skills and attention to detail are essential. The role is fully remote and offers access to travel perks and a collaborative team environment.

Benefits

Qualifications

• Experience in customer service preferred but not required.
• Excellent organization skills necessary.
• Genuine interest in travel and helping others.

Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.