AI-Driven Technical Account Manager (Remote)

Limelight Health; A distancia; MXN 862,000 - 971,000; Jornada completa

Descripción de la vacante

A dynamic health tech company is seeking a Technical Account Manager in Mexico to drive the adoption and optimal usage of its SaaS products. The ideal candidate will have 3-5 years of experience in a technical management role and strong skills in problem-solving and client communication. This fully remote position offers competitive salaries, stock options, and comprehensive benefits, including generous paid time off and professional growth opportunities. If you're passionate about transforming the customer experience, we encourage you to apply.

Servicios

Competitive salaries

Stock options

Comprehensive benefits

Generous paid time off

Parental leave

Home office stipends

Opportunities for team gatherings

Formación

• Minimum of 3-5 years in a technical account management or related role.
• Strong command of JSON, REST APIs, and Webhooks.
• Exceptional English communication skills, both written and verbal.

Responsabilidades

• Drive customer adoption and optimal use of Gladly’s products.
• Lead design and optimization of AI workflows.
• Collaborate with Customer Success Managers to track progress.

Conocimientos

Understanding of SaaS platforms

Technical problem-solving

Client-focused communication

Data-driven analysis

Project management

Descripción del empleo

A dynamic health tech company is seeking a Technical Account Manager in Mexico to drive the adoption and optimal usage of its SaaS products. The ideal candidate will have 3-5 years of experience in a technical management role and strong skills in problem-solving and client communication. This fully remote position offers competitive salaries, stock options, and comprehensive benefits, including generous paid time off and professional growth opportunities. If you're passionate about transforming the customer experience, we encourage you to apply.