Jobs in Tijuana, Mexico

As the publisher of Ubuntu, we serve millions of developers building for the cloud, IoT, and data science. Our goal is to make open source easier and more reliable for innovators and enterprises.

We have created a new Developer Relations team to engage directly with open source communities and developer-centric organizations. Our aim is to communicate our vision and products for better open source development experiences, and to establish a feedback loop to shape our offerings and priorities.

A Developer Relations Engineer is a technical expert, strategist, and communicator with deep empathy for developers. This role combines practical engineering skills with diplomacy across organizational boundaries. Like our audience, a Developer Relations Engineer is never satisfied with the status quo and is driven by curiosity to find better ways to get things done. They are problem-solvers and inventors, understanding people's needs and loving how tools can be adapted to meet them. They stay current with tech trends, provide insights and guidance, and foster innovation.

Location: We are building our initial DevRel team in Europe, Middle East, Africa, and American time zones.

• Participate in team product meetings, from strategy to daily development, contributing insight and expertise.
• Maintain conversations with developer community members across various platforms—IRC, social media, forums, meet-ups, and more.
• Collaborate with colleagues across teams to establish commonality and consistent approaches.
• Help solve specific technical problems identified by users or colleagues.
• Contribute to technical documentation to meet developer needs.
• Work on technical articles, presentations, or workshops.
• Identify new opportunities and directions for improving the developer experience.
• Present at conferences, meetups, or technical events.

A strong candidate:

• Is a programmer or developer with a passion for and engagement in open-source software.
• Has experience developing and deploying software using Linux in real-world scenarios.
• Has practical experience with Linux software packaging (e.g., Snaps, debs, charms, rocks, PIP, containers).
• Understands current software packaging issues and trends in the Linux ecosystem.
• Has contributed to open-source communities, software, and documentation.
• Is an engaging speaker and presenter.
• Can work effectively, tactfully, empathetically, and confidently with diverse perspectives.
• Builds trust and relationships.
• Is willing to travel globally twice a year for company and partner events.

• Experience in developer advocacy or community roles.
• Familiarity with Ubuntu and Canonical's ecosystem of products.

We consider geography, experience, and performance in our compensation. Our benefits include:

• Remote work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review.
• Recognition rewards, holiday leave, maternity/paternity leave, Employee Assistance Programme.
• Travel opportunities to meet colleagues and attend events.

Canonical is a pioneering tech firm leading the open source movement. As the publisher of Ubuntu, a key platform for AI, IoT, and cloud, we are changing the world daily. We recruit globally and uphold high standards of excellence. Since 2004, we have been a remote-first company, encouraging innovative thinking and continuous learning.

Canonical is an equal opportunity employer, fostering a workplace free from discrimination. We value diversity and are committed to fair application processes.