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Jobs in Tijuana, Mexico

Customer Success Manager

Equivity

Mexicali
Remote
MXN 400,000 - 600,000
30+ days ago
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Strategic Content Editor (SEO, Funnel Strategy)

Regex SEO

Santiago de Querétaro
Remote
MXN 200,000 - 400,000
30+ days ago

Profesor especialista en CFD

ESSS

Mexico
Remote
MXN 200,000 - 400,000
30+ days ago

Profesor especialista en FEA

ESSS

Mexico
Remote
MXN 200,000 - 400,000
30+ days ago

Profesor especialista en Eletromagnetismo

ESSS

Mexico
Remote
MXN 200,000 - 400,000
30+ days ago
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BULSINK B.V.

Sonora
Remote
MXN 200,000 - 400,000
30+ days ago

Subject Expert Reviewer needed

Lionbridge Technologies, Inc.

Mexico
Remote
MXN 200,000 - 400,000
30+ days ago

Senior Partner Sales Manager - Global System Integrator (GSI)

Canonical Group Ltd

Mexico
Remote
MXN 400,000 - 600,000
30+ days ago
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Senior Technical Sales Representative (REMOTE-Mexico)

EnerSys

Mexico
Remote
MXN 560,000 - 935,000
30+ days ago

Technical Support Engineer Tier 2

Mitratech Holdings Inc

Mexico
Remote
MXN 200,000 - 400,000
30+ days ago

Ejecutivo de cobranza telefónica-Remoto

Universidad Isep

Mexico
Remote
Confidential
30+ days ago

Salesforce Solution Architect

Mitratech Holdings Inc

Mexico
Remote
MXN 1,495,000 - 1,870,000
30+ days ago

Senior Backend Software Engineer - Mexico

JumpCloud

Mexico
Remote
MXN 1,682,000 - 2,244,000
30+ days ago

Senior Go Backend Engineer - Remote & Cloud-Native

JumpCloud

Mexico
Remote
MXN 1,682,000 - 2,244,000
30+ days ago

Commissioned Sales Representative - LATAM Region (Remote)

Financecolombia

Región Centro
Remote
MXN 200,000 - 400,000
30+ days ago

D2C - Product Analyst

Menlo Ventures

Mexico
Remote
MXN 400,000 - 600,000
30+ days ago

Senior Core Network & 5G Engineer – Remote Support (Work from anywhere in Mexico)

First Point Group

Mexico
Remote
MXN 1,495,000 - 1,870,000
30+ days ago

Senior Software Engineer - MAAS

Canonical Group Ltd

Mexico
Remote
MXN 1,686,000 - 2,249,000
30+ days ago

Engineering Manager - Public Cloud, Python, Golang

Canonical Group Ltd

Mexico
Remote
MXN 1,874,000 - 2,812,000
30+ days ago

Silicon Alliances Ecosystem Development Manager

Canonical Group Ltd

Mexico
Remote
MXN 1,499,000 - 2,249,000
30+ days ago

Global Head of GSI Alliances

Canonical Group Ltd

Mexico
Remote
MXN 2,248,000 - 2,812,000
30+ days ago

Software Engineer (Python/Linux/Packaging)

Canonical Group Ltd

Mexico
Remote
MXN 400,000 - 600,000
30+ days ago

Engineering Manager for IAM (Identity and Access Management)

Canonical Group Ltd

Mexico
Remote
MXN 1,874,000 - 2,812,000
30+ days ago

Golang System Software Engineer - Containers / Virtualisation

Canonical Group Ltd

Mexico
Remote
MXN 400,000 - 600,000
30+ days ago

Principal ML Engineer

Launch Potato

Puebla de Zaragoza
Remote
MXN 2,623,000 - 3,374,000
30+ days ago

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Customer Success Manager
Equivity
Mexicali
Remote
MXN 400,000 - 600,000
Full time
30+ days ago

Job summary

A progressive virtual staffing company seeks an experienced manager to lead a team of Virtual Assistants, ensuring exceptional client relations and operational excellence. Candidates must have a Bachelor's degree, strong English skills, and 3+ years of management experience. Offering a competitive salary of $60,000 per month, bonuses, and a supportive company culture.

Benefits

Competitive salary of $60,000 per month
Bonus based on performance
Paid online English courses
Proportional vacation days
Progressive company culture

Qualifications

  • 3+ years of experience in managing clients and/or personnel.
  • Experience working with US clients and/or personnel.
  • Very strong English language skills.

Responsibilities

  • Manage Virtual Assistants (VAs) and a team of representatives.
  • Ensure exceptional service as Client Relations Manager.
  • Develop strategies to grow client accounts.

Skills

Staffing Management
Client Relations
Account Growth
Team Development
Analytical Skills
Strategic Thinking
Communication Skills

Education

Bachelor’s degree in Business Administration or Management
Job description
What You’ll Do
  • Staffing Management: Manage Virtual Assistants (VAs) and a team of representatives to meet client needs and business objectives.
  • Client Relations: Act as the Client Relations Manager, ensuring exceptional service and satisfaction.
  • Account Growth: Develop and implement strategies to grow client accounts and drive revenue growth.
  • Cross-Department Coordination: Coordinate with marketing, sales, operations teams, and HR for business development initiatives and recruitment.
  • Team Development: Cultivate a high-performing team by mentoring and coaching staff, fostering a culture of accountability, and promoting continuous development.
  • Operational Excellence: Oversee compliance with internal policies and external regulations, ensuring precision and effectiveness across all processes.
  • Process Optimization: Identify and implement process improvements that streamline workflows and elevate team productivity.
  • Performance Oversight: Monitor and analyze key performance indicators (KPIs), aligning team efforts with broader organizational goals and driving continuous improvement.
  • Talent Acquisition & Integration: Collaborate on recruitment strategies and oversee the onboarding process to build a cohesive and dynamic team.
  • Stakeholder Engagement: Act as the primary point of contact for senior leadership and clients, ensuring transparent communication and alignment on priorities.
  • Work closely with the CEO to grow the business unit and follow the vision for its development.
What We’re Looking For
  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Experience working with US clients and/or personnel.
  • Very strong English language skills.
  • 3+ years of experience in managing clients and/or personnel.
  • Exceptional strategic thinking and communication skills, with a track record of driving growth and leading successful teams.
  • Proven expertise in mentoring and developing high-performing teams, fostering a collaborative and result-driven culture.
  • Strong analytical skills, with the ability to leverage market research and data to guide decision-making and optimize business processes.
  • Demonstrated success in client and stakeholder engagement, ensuring alignment and delivering exceptional outcomes.
  • Flexibility to travel to the U.S. as needed for client meetings and company initiatives.
What We Offer
  • Monday – Friday, 7:00 am/8:00 am-4:00 pm/5:00 pm Pacific Time.
  • Starting $60,000 per month (gross salary)
  • Bonus based on business unit performance and project completion. Competitive benefits package.
  • Paid online English courses for language development.
  • Enjoyment of proportional vacation days!
  • A progressive company culture where your ideas are valued
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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