Vacantes en San Luis Potosi, México
PART-TIME Videogames Customer Service Representative (Only WRITTEN SUPPORT)
Keyword Studios
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PART-TIME Videogames Customer Service Representative (Only WRITTEN SUPPORT)
Descripción de la vacante
A leading gaming support company is seeking a Customer Service Representative for written support, focusing on player engagement. The ideal candidate will communicate fluently in English and Spanish, providing solutions for account issues via chat, email, and tickets. This part-time role offers a monthly salary of $8,364.00 gross and several benefits, including medical insurance after three months.
Servicios
Formación
- Strong written and verbal communication skills in both languages.
- Ability to multi-task in a busy environment.
- Excellent customer service is crucial.
Responsabilidades
- Communicate with players to solve issues regarding their accounts.
- Provide excellent written support via chats, emails, and tickets.
Conocimientos
Educación
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
- Strong written and verbal communication skills in English and Spanish.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment.
- Excellent customer service skills.
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability.
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.
- 23 hours per week.
- Salary: $8,364.00 monthly gross (before taxes)
- Law Benefits.
- 2 days off.
- Career path.li>
- Medical expenses insurance.
- Saving funds.
- Grocery tickets ($1,200)
- https://www.facebook.com/watch/?v=612148667236746&…
- https://www.facebook.com/watch/?v=570454408169826&…
- https://www.facebook.com/watch/?v=1108036716785896…
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Americas
Area of Work: Player Engagement
Service: Engage
Employment Type: Part Time, Permanent
Working Pattern: Remote
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.