Flotation & Thickening Field Service Engineer

FLSmidth; Monterrey; A distancia; MXN 1,116,000 - 1,489,000; Jornada completa

Descripción de la vacante

A global technology company is seeking an experienced individual for a remote position in Mexico, focusing on technical support for mining equipment. The role requires 3+ years of experience in mechanical equipment, a willingness to travel significantly across America, and an ability to work independently in a fast-paced environment. Candidates should be motivated, safety-oriented, and ready to contribute to sustainable solutions.

Formación

• 3+ years of experience in mechanical equipment support and troubleshooting.
• Willing to travel up to 75% within America.
• Able to obtain or possess a current Passport and Visas for travel.

Responsabilidades

• Provide technical support to customers and contractors on FLS equipment.
• Monitor customers for new opportunities and provide leads for sales.
• Ensure all work is performed safely and complies with safety regulations.

Conocimientos

Repairing process mining equipment

Technical support

Troubleshooting mechanical equipment

Customer service

Continuous improvement

Safety compliance

Educación

Bachelor’s Degree

Descripción del empleo

Overview

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.

We need your skills, curiosity and drive for change to fulfil our goal.

Together, we enable our customers to produce the materials needed for a better future.

Responsibilities

• Remote position located in Mexico.
• 3+ years of experience repairing, operating, and maintaining process mining equipment.
• Provide technical support to customers and contractors on FLS equipment during construction, commissioning, and operational maintenance.
• Provide customer support by phone, email and remote support.
• Work with sales and engineering departments to specify solutions for new systems and upgrades.
• Review operation of new and existing installations and provide customers and engineering departments with recommendations for improvement.
• Monitor customers and market for new opportunities and provide leads for the sales department.
• Work with other team members to create continuous improvement of products and services.
• Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.
• Provide training and development support for other engineers in FLS.
• May be designated as super user or product specialist for specific products.
• Works with engineering and project management in transition of projects from engineering to commissioning phase. Gap analysis, risk analysis, scope of work and training requirements.

Qualifications

• Minimum of 3+ years of experience in mechanical equipment support and troubleshooting.
• Bachelor’s Degree is a plus but not required.
• Willing to travel up to 75%, within America. Occasionally expected to travel outside of Mexico.
• Able to travel to Canada, United States, Caribbean, and Central America
• Able to obtain or possess a current Passport and Visas for travel.
• The ideal candidate would be self-motivated, willing to learn and able to work independently at a fast pace.
• Understanding and willingness to work in a mining environment where physical activities are required such as standing, bending, climbing ladders, lifting to 50 pounds, etc.
• Must be willing to comply with FLS Safety standards and PPE requirements.