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Postes à Saltillo, Mexique

Customer Success Manager

Equivity

Tijuana
À distance
MXN 400 000 - 600 000
Il y a 30+ jours
Je veux recevoir les dernières offres d’emploi à Saltillo

Strategic Content Editor (SEO, Funnel Strategy)

Regex SEO

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À distance
MXN 200 000 - 400 000
Il y a 30+ jours

Profesor especialista en CFD

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Mexique
À distance
MXN 200 000 - 400 000
Il y a 30+ jours

Profesor especialista en FEA

ESSS

Mexique
À distance
MXN 200 000 - 400 000
Il y a 30+ jours

Profesor especialista en Eletromagnetismo

ESSS

Mexique
À distance
MXN 200 000 - 400 000
Il y a 30+ jours
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Senior Partner Sales Manager - Global System Integrator (GSI)

Canonical Group Ltd

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Senior GSI Partner Sales Manager – Ubuntu Solutions

Canonical Group Ltd

Mexique
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MXN 400 000 - 600 000
Il y a 30+ jours
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Senior Backend Software Engineer - Mexico

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Mexique
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MXN 1 682 000 - 2 244 000
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Senior Go Backend Engineer - Remote & Cloud-Native

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Commissioned Sales Representative - LATAM Region (Remote)

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D2C - Product Analyst

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Mexique
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MXN 400 000 - 600 000
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Senior Core Network & 5G Engineer – Remote Support (Work from anywhere in Mexico)

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Engineering Manager - Public Cloud, Python, Golang

Canonical Group Ltd

Mexique
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Remote Silicon Alliances & Ecosystem Manager

Canonical Group Ltd

Mexique
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MXN 1 499 000 - 2 249 000
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Silicon Alliances Ecosystem Development Manager

Canonical Group Ltd

Mexique
À distance
MXN 1 499 000 - 2 249 000
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Software Engineer (Python/Linux/Packaging)

Canonical Group Ltd

Mexique
À distance
MXN 400 000 - 600 000
Il y a 30+ jours

Remote Golang Systems Engineer - Containers & Virtualization

Canonical Group Ltd

Mexique
À distance
MXN 400 000 - 600 000
Il y a 30+ jours

Golang System Software Engineer - Containers / Virtualisation

Canonical Group Ltd

Mexique
À distance
MXN 400 000 - 600 000
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Inside Sales Representative

HomeLight

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À distance
MXN 562 000 - 844 000
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Senior Full Stack Developer (C#, .NET, Angular 2+)

Authority Partners

Mexique
À distance
MXN 1 124 000 - 1 500 000
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Senior Backend Software Engineer - Mexico

JumpCloud

Puebla de Zaragoza
À distance
MXN 1 122 000 - 1 684 000
Il y a 30+ jours

Software Engineer - Information Security & Data Protection

PepsiCo Deutschland GmbH

Ciudad de México
À distance
MXN 45 000 - 65 000
Il y a 30+ jours

Software Developer - Information Security

PepsiCo Deutschland GmbH

Ciudad de México
À distance
MXN 45 000 - 65 000
Il y a 30+ jours

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Customer Success Manager
Equivity
À distance
MXN 400 000 - 600 000
Plein temps
Il y a 30+ jours

Résumé du poste

A leading remote staffing company in Tijuana is seeking a Client Relations Manager to oversee virtual assistants and ensure exceptional service. Responsibilities include managing client accounts, coordinating with multiple departments, and optimizing processes. The ideal candidate has a Bachelor's degree, 3+ years of relevant experience, and exceptional English skills. The role offers a starting salary of $60,000 per month and a competitive benefits package.

Prestations

Paid online English courses
Proportional vacation days
Bonus based on performance

Qualifications

  • 3+ years of experience in managing clients and/or personnel.
  • Experience working with US clients and/or personnel.
  • Very strong English language skills.

Responsabilités

  • Manage Virtual Assistants and ensure client needs are met.
  • Act as the Client Relations Manager, ensuring exceptional service.
  • Oversee compliance with internal policies and external regulations.

Connaissances

Client relationship management
Strategic thinking
Team development
Analytical skills
Exceptional communication

Formation

Bachelor's degree in Business Administration or related field
Description du poste
What You’ll Do
  • Staffing Management: Manage Virtual Assistants (VAs) and a team of representatives to meet client needs and business objectives.
  • Client Relations: Act as the Client Relations Manager, ensuring exceptional service and satisfaction.
  • Account Growth: Develop and implement strategies to grow client accounts and drive revenue growth.
  • Cross-Department Coordination: Coordinate with marketing, sales, operations teams, and HR for business development initiatives and recruitment.
  • Team Development: Cultivate a high-performing team by mentoring and coaching staff, fostering a culture of accountability, and promoting continuous development.
  • Operational Excellence: Oversee compliance with internal policies and external regulations, ensuring precision and effectiveness across all processes.
  • Process Optimization: Identify and implement process improvements that streamline workflows and elevate team productivity.
  • Performance Oversight: Monitor and analyze key performance indicators (KPIs), aligning team efforts with broader organizational goals and driving continuous improvement.
  • Talent Acquisition & Integration: Collaborate on recruitment strategies and oversee the onboarding process to build a cohesive and dynamic team.
  • Stakeholder Engagement: Act as the primary point of contact for senior leadership and clients, ensuring transparent communication and alignment on priorities.
  • Work closely with the CEO to grow the business unit and follow the vision for its development.
What We’re Looking For
  • Bachelor's degree in Business Administration, Management, or a related field.
  • Experience working with US clients and/or personnel.
  • Very strong English language skills.
  • 3+ years of experience in managing clients and/or personnel.
  • Exceptional strategic thinking and communication skills, with a track record of driving growth and leading successful teams.
  • Proven expertise in mentoring and developing high-performing teams, fostering a collaborative and result-driven culture.
  • Strong analytical skills, with the ability to leverage market research and data to guide decision-making and optimize business processes.
  • Demonstrated success in client and stakeholder engagement, ensuring alignment and delivering exceptional outcomes.
  • Flexibility to travel to the U.S. as needed for client meetings and company initiatives.
What We Offer
  • Monday – Friday, 7:00 am/8:00 am-4:00 pm/5:00 pm Pacific Time.
  • Starting $60,000 per month (gross salary)
  • Bonus based on business unit performance and project completion. Competitive benefits package.
  • Paid online English courses for language development.
  • Enjoyment of proportional vacation days!
  • A progressive company culture where your ideas are valued
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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