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Virtual Travel Coordinator
Job summary
A travel service provider is seeking a Virtual Travel Coordinator to support clients throughout their travel journey, from planning to follow-up. The ideal candidate will ensure smooth operations while providing clients with guidance and reassurance. Responsibilities include responding to inquiries, assisting with itinerary changes, and resolving concerns. Strong communication skills and attention to detail are essential. The role is fully remote and offers access to travel perks and a collaborative team environment.
Benefits
Qualifications
- Experience in customer service preferred but not required.
- Excellent organization skills necessary.
- Genuine interest in travel and helping others.
Responsibilities
- Respond to inquiries via email, phone, and messaging platforms.
- Assist with itinerary changes, cancellations, and travel-related questions.
- Provide clear destination information and documentation guidance.
- Confirm travel details and follow up before and after trips.
- Resolve concerns with empathy and professionalism.
Skills
As a Virtual Travel Coordinator, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way.
At Destiny&Co., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.
- Respond to inquiries via email, phone, and messaging platforms.
- Assist with itinerary changes, cancellations, and travel-related questions.
- Provide clear destination information and documentation guidance.
- Confirm travel details and follow up before and after trips.
- Resolve concerns with empathy and professionalism.
- Fully remote work with flexible scheduling.
- Access to travel perks and ongoing training.
- Supportive, collaborative team environment.
- Opportunities for long-term growth in the travel industry.
- Strong written and verbal communication skills.
- Customer service experience preferred but not required.
- Excellent attention to detail and organization.
- Comfort learning digital tools and travel systems.
- Genuine interest in travel and helping others.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.