Vacantes en Queretaro, México

The Expense Audit Specialist will join the SG&A / Travel & Expense team in supporting daily operations for the travel and expense program for the North American-based Converge Portfolio Companies.

• Primarily analyze expense submissions, exceptions / flagged expenses, and educate users about company policies and procedures.
• Responsible for the daily processing of Expense Reports
• Review expense reports for accuracy, consistency, and completeness
• Perform detailed audits of expense reports as well as investigations of audit exceptions noted by Concur Verify
• Verifies reports have appropriate documentation and required approvals to support expense
• Use alternative policies to audit expenses for Company Events, Marketing Events, billable expenses, etc.
• Recognize employee expenses that should be invoiced directly to the Company purchasing card
• Employee will work closely with the Travel and Expense Supervisor to ensure priorities, deadlines, and policy alignment.
• Keep records of expense policy violations and inaccurate expense reporting to support denial of expense reimbursement
• Report and escalate potential misuse of company funds
• Keep detailed records of unusual expenses; periodically compile a summary to be sent to upper management for review
• Provide expense reporting data to various teams monthly
• Monitor employee-paid corporate cards for timely payments
• Communicate to employees and their managers to increase awareness of company policy
• Responsible for interacting with all Concur users including upper levels of management to resolve expense reporting issues with a range of low to high complexity
• Solve routine user problems of various complexity following established policies, practices, and procedures
• Work with employees to assist with time-sensitive expense reports and documents for reimbursement on a strict deadline schedule
• Point of contact for travel and expense program
• Assist with user training sessions and update supporting documentation
• Maintain user profiles in the Concur system and provide general technical support for end users
• Administer new user accounts and provide login instructions for new employees on a weekly basis
• Deactivate and update existing Concur profiles in a timely manner to support offboarding, structural changes and extended leaves
• Provide support for password resets and multifactor authentication
• Maintain password reset for API accounts to ensure continuation of automation processes
• Administer user permissions based on the employee's role

• Attention to detail in a fast-paced environment.
• Driven and able to work independently in a remote environment.
• Team player with excellent communication skills who can both ask for and provide assistance across the team.
• Candidate must be a critical thinker.
• Ability to recognize high-risk behavior patterns.
• Strategically communicate to employees across various levels of the organization.
• Maintain a high level of professionalism.
• Discretion in dealing with sensitive and highly confidential information.
• Prior experience with SAP Concur is a plus.

• Fluent English language skills required : verbal and written communication.
• Self-motivated and disciplined.
• Strong stakeholder relationship management skills.
• Strong investigative and analysis skills.
• Strong technical and process design and implementation skills.
• Strong communication and presentation skills along with the ability to work in a highly collaborative environment.
• Ability to work creatively and analytically in a problem-solving environment.
• Manages multiple priorities in a high-pressure environment.
• Have strong inter-personal and communication skills : capable of training users in complex topics and making presentations to internal groups.
• Able to write intricate system and user documentation.
• Capable of writing and explaining purchase justifications.