Postes à Leon, Mexique

You don’t just work — you make an impact!

Are you passionate about connecting with people and exceeding expectations? At Alorica, we’re more than just a team — we’re the bridge between our customers and amazing local experiences. If your energy is contagious and your goals are sky-high — we want to meet you!

• Lead full-cycle recruitment for high-volume call center positions, including customer service representatives.
• Develop and execute innovative sourcing strategies to attract large pools of qualified candidates through job boards, social media, events, referrals, and community partnerships.
• Leverage deep market intelligence to understand talent availability, competitor landscape, wage trends, and sourcing opportunities.
• Partner closely with operations leaders to forecast staffing needs and align hiring strategies with business goals.
• Maintain strong relationships with key stakeholders, career centers, and workforce development organizations.
• Implement employer branding initiatives to strengthen the company’s presence in local markets.
• Use data and analytics to track recruiting performance, identify bottlenecks, and continuously improve hiring speed and quality.
• Ensure consistent compliance with employment laws and company policies.
• Train and mentor recruiters to enhance sourcing capabilities and hiring efficiency.

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience).
• Previous high-volume recruiting experience, preferably in call center, customer service, or similar environments.
• Strong market knowledge —understanding of labor trends, competitive intelligence, and workforce availability.
• Demonstrated ability to attract and hire hundreds of candidates within tight timelines.
• Excellent communication, interpersonal, and relationship-building skills.
• Proficiency in ATS systems, sourcing platforms, and recruitment marketing tools.
• Strong analytical skills with the ability to use data to drive decisions.