Remote Trilingual Reservations Specialist

InterContinental Hotels Group; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global hospitality company seeks a Remote Trilingual Portuguese - IHG Reservations Sales agent. The role requires providing excellent customer service and sales support in Portuguese, English, and Spanish. Ideal candidates will have call center experience and strong interpersonal skills, with a focus on delivering personalized guest experiences. This position allows for remote work and requires a high school diploma as a minimum qualification.

Formación

• Previous call center experience in a sales capacity preferred.
• Ability to customize generic information.
• Basic software and hardware troubleshooting.

Responsabilidades

• Provide industry-leading reservation solutions in multiple languages.
• Champion brand behaviors and maintain guest satisfaction.
• Use creativity to drive results and improve individual performance.

Conocimientos

Strong customer service and sales skills

Social intelligence

Strong web-based navigation skills

Ability to embrace technological changes

Educación

High school diploma preferred

College degree in Tourism or similar preferred

Descripción del empleo

A global hospitality company seeks a Remote Trilingual Portuguese - IHG Reservations Sales agent. The role requires providing excellent customer service and sales support in Portuguese, English, and Spanish. Ideal candidates will have call center experience and strong interpersonal skills, with a focus on delivering personalized guest experiences. This position allows for remote work and requires a high school diploma as a minimum qualification.