F&B Guest Experience Team Leader

One&Only Resorts; Nayarit; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury resort brand is seeking an enthusiastic individual for a guest-facing role in its restaurant located in Riviera Nayarit. The successful candidate will provide exceptional service to guests, while assisting in team training and development. Key responsibilities include conducting training, ensuring operational excellence, and creating memorable experiences for all guests. Excellent English and guest relations skills are essential for delivering outstanding hospitality services. This role offers a dynamic and supportive team environment.

Formación

• Must possess outstanding guest relations skills and have advanced English proficiency.
• Great interpersonal skills necessary for team leadership.
• Ability to effectively organize table allocations and server assignments.

Responsabilidades

• Welcome and serve guests in a professional manner.
• Ensure guest satisfaction and tailor experiences to individual needs.
• Assist the Restaurant Manager in team development and training.
• Conduct weekly training sessions on product knowledge.

Conocimientos

Outstanding guest relations skills

Advanced level English skills

Great interpersonal skills

Great organizational skills

Ability to work under pressure

Open minded and flexible

Descripción del empleo

A luxury resort brand is seeking an enthusiastic individual for a guest-facing role in its restaurant located in Riviera Nayarit. The successful candidate will provide exceptional service to guests, while assisting in team training and development. Key responsibilities include conducting training, ensuring operational excellence, and creating memorable experiences for all guests. Excellent English and guest relations skills are essential for delivering outstanding hospitality services. This role offers a dynamic and supportive team environment.