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8.256
Laurea Lingue jobs in Italy
Medical Information Officer- Italian Speaker
ProductLife Group
Roma
On-site
EUR 30,000 - 45,000
3 days ago
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EUR 10,000 - 30,000
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Villeroy & Boch Group
Roma
On-site
EUR 65,000 - 85,000
3 days ago
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Medical Information Officer- Italian Speaker
ProductLife Group
Roma
On-site
EUR 30,000 - 45,000
Full time
3 days ago
Be an early applicant
Job summary
A leading medical information company in Italy is looking for a candidate to respond to medical inquiries. The role involves managing customer requests, documenting cases, and collaborating with medical pharmacists. Candidates should be fluent in English and Italian, hold a relevant diploma, and have experience in a similar field. Proficiency in Excel and Word is essential. This position offers an opportunity to work closely within the pharmaceutical sector in a supportive environment.
Qualifications
- Fluent in English and Italian, capable of managing medical inquiries.
- Experience in pharmaceutical or medical information is preferred.
- Proficient in Excel and Word.
Responsibilities
- Respond to medical and pharmaceutical inquiries via multiple media.
- Document vigilance cases and maintain accurate records.
- Assist in drafting written responses supervised by a pharmacist.
Skills
Fluent English
Fluent Italian
Medical response skills
Telephone communication
Education
Diploma in Sciences / Degree / Master 1 or 2
Tools
Excel
Word
Job description
Responsibilities
- Respond to requests for information (medical, pharmaceutical, consumer…) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception
- Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM – as required by the client
- Proceed to the recording of the cases to be handled on paper and / or computer, in English and Italian
- Restore managed calls in the ad hoc tool
- Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person
- Carry out quality control of certain telephone call reports according to the decision tree in force
- Receive, file and acknowledge receipt of documents sent by client laboratories
- Maintain the IT sub-units up to data
- Carry out the reporting of files to the client laboratories, if necessary
- Participate in the telephone permanence (according to the days and hours determined)
- Participate in the drafting of procedures, operating methods and agreements directly related to his / her activity
Profile
- Diploma in Sciences / Degree / Master 1 or 2
- Languages: English and Italian (FLUENT)
- Excel / Word
- Similar experience would be preferred
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.