Account Manager EMEA & APAC (French Required)

Caracol AM; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading advanced manufacturing company based in Italy is seeking an Account Manager EMEA & APAC. This role is central to scaling the business by managing and growing relationships with customers across various markets. The ideal candidate will have a degree in business or engineering and 3–5 years of experience in account management, specifically within advanced manufacturing. Language proficiency in English and French is required. Join us to impact the future of additive manufacturing!

Servizi

Competitive compensation package

Opportunities for career growth

Dynamic, international work environment

Competenze

• 3–5 years of experience in Account Management or Sales in advanced manufacturing or B2B sectors.
• Proven experience managing and expanding key accounts in international contexts.
• Languages: English and French are a must.

Mansioni

• Manage and nurture relationships with existing clients and partners.
• Identify opportunities for upselling and cross-selling.
• Ensure high customer satisfaction through proactive management.
• Work closely with internal teams for smooth project execution.
• Analyze performance and market data for growth opportunities.
• Participate in industry events to strengthen relationships.

Conoscenze

Account Management

Sales

Customer Success

Relationship Building

Industry Knowledge

Strategic Thinking

Communication Skills

Formazione

Degree in Business, Engineering, Industrial Management

Descrizione del lavoro

Who we are :

At Caracol, we're not just changing the game : we’re redefining the rules of the manufacturing world and expanding the boundaries of what’s possible.

Since our foundation in Milan, Italy, in 2017, we’ve been on a mission to revolutionize Large Format Additive Manufacturing (LFAM). By pioneering cutting‑edge technology, we tackle the most complex challenges across aerospace, marine, energy, design, and architecture industries.

Our solutions combine advanced robotics, patented extrusion systems and our proprietary Eidos Manufacturing software, enabling high‑performance, large‑scale production with unmatched efficiency and sustainability.

Central to our innovation are our flagship platforms: Heron AM, for 3D printing of large‑scale composite parts and Vipra AM, to produce large‑scale metal components.

With Europe’s largest LFAM production center, a facility in Austin, TX, and an office in Dubai, Caracol operates on a truly global scale where innovation, collaboration, and passion drive everything we do.

Build beyond possible, with additive manufacturing

Account Manager EMEA & APAC :

As an Account Manager EMEA & APAC, you will play a central role in scaling Caracol’s business by managing and growing relationships with existing customers and partners across different markets. You will focus on strengthening long‑term partnerships, identifying opportunities for expansion, and ensuring client satisfaction through continuous collaboration and solution development.

Responsibilities :

• Manage and nurture relationships with existing clients and partners, acting as their main point of contact for all business and operational needs.
• Identify opportunities to expand the scope of collaboration, upselling and cross‑selling Caracol’s solutions.
• Ensure a high level of customer satisfaction by proactively managing expectations, feedback, and ongoing projects.
• Work closely with internal teams to deliver tailored solutions and guarantee smooth project execution.
• Analyze customer performance and market data to identify trends, risks, and growth opportunities.
• Participate in industry events and client meetings to strengthen relationships and reinforce Caracol’s position as a trusted partner.

Ideal Background :

• Degree in Business, Engineering, Industrial Management, or a related field.
• 3–5 years of experience in Account Management, Sales, or Customer Success within advanced manufacturing, industrial technology, or related B2B sectors.
• Proven experience in managing and expanding key accounts in international contexts.
• Solid business acumen and industry knowledge in key sectors such as transportation, aerospace, automotive or tooling.
• Excellent relationship‑building and communication skills, with a proactive and solution‑oriented approach.
• Ability to combine strategic thinking with hands‑on execution and a strong customer focus.
• Languages: English and French are a must.

What we offer :

• Competitive compensation package.
• The opportunity to shape Caracol’s expansion and impact across European markets.
• A dynamic, international, and innovation‑driven environment.
• Career growth and professional development opportunities.
• The chance to work alongside passionate teams redefining the future of manufacturing.

Caracol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in shaping the future of Additive Manufacturing! Apply today and be part of our success story.