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Job summary
An international recruitment agency is seeking passionate Italian-speaking Customer Support Representatives to join their team in Sofia, Bulgaria. In this role, you’ll be the first point of contact for customers, providing exceptional service and resolving inquiries. The position offers a full relocation package, comprehensive training, private health insurance, and opportunities for career growth. This is a great opportunity for individuals eager to work in a multicultural environment while enjoying the vibrant lifestyle Sofia has to offer.
Benefits
Qualifications
- Fluency in Italian (C1 or native level) is required.
- Ability to communicate in English is expected.
- Experience in customer service is not required as training is provided.
Responsibilities
- Act as the first point of contact for customer inquiries.
- Solve problems and provide excellent service in every interaction.
- Participate in full training and ongoing support.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.